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All Journal Krisna: Kumpulan Riset Akuntansi EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis KEUNIS Panrita Abdi - Jurnal Pengabdian pada Masyarakat Jurnal SIKAP (Sistem Informasi, Keuangan, Auditing Dan Perpajakan) Jurnal Bisnis dan Akuntansi AKURASI: Jurnal Riset Akuntansi dan Keuangan Journal of Accounting Auditing and Business BUDGETING : Journal of Business, Management and Accounting Jurnal Akuntansi dan Keuangan Yudishtira Journal : Indonesian Journal of Finance and Strategy Inside Trilogi Accounting & Business Research IIJSE Adpebi Science Series International Journal of Post-Axial: Futuristic Teaching and Learning E-JURNAL AKUNTANSI Indonesian Journal of Auditing and Accounting Akurasi
Lastiati, Anies
Program Studi Akuntansi Fakultas Ekonomi Dan Bisnis, Universitas Trilogi
Religion Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Environmental Science Languange, Linguistic, Communication & Media Social Sciences Other

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Building Digital Competence for Better Employee Performance: The Roles of Technology Readiness and Technology Self-Efficacy in Indonesia’s Payment Switching Industry Syaiful Akbar; Anies Lastiati
International Journal of Post Axial: Futuristic Teaching and Learning Vol. 4 No. 3 September 2026: International Journal of Post-Axial (Articles in Press)
Publisher : Yayasan Azhar Amanaa Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59944/postaxial.v4i3.1458

Abstract

This study aims to examine the influence of Technology Readiness and Technology Self-Efficacy on Employee Performance, with Digital Competence serving as a mediating variable in payment switching companies in Indonesia. The study is motivated by the rapid digital transformation in the payment systems industry, which requires organizations to develop a workforce with adequate technological readiness, confidence in using technology, and digital competence to enhance employee performance. The research framework is grounded in Technology Readiness Theory, Social Cognitive Theory, and Human Capital Theory. A quantitative research approach was employed using Partial Least Squares Structural Equation Modeling (PLS-SEM). Data were collected from 175 employees working at four payment switching companies in Indonesia and analyzed using SmartPLS 4. The findings reveal that Technology Readiness and Technology Self-Efficacy have positive and significant effects on both Digital Competence and Employee Performance. Furthermore, Digital Competence has a positive and significant effect on Employee Performance and is found to mediate the relationships between Technology Readiness and Employee Performance, as well as between Technology Self-Efficacy and Employee Performance. These findings suggest that enhancing employees' technological readiness, confidence in using technology, and digital competence plays a crucial role in improving employee performance in Indonesia's payment switching industry.
Co-Authors Ade Hanifah Sari Aganeka Pratama Almas, Salsabila Amalia Restika Amelia Rizqia Ananda Putri Harfie Azahra Nur Alifah Destika Maulia Endarwan, Randy Eryll Nabiilah Nur Awlia Az’ari Nur Awlia Az’ari Nurhipnudin, Iip Prameswari, Sekar Natasya Pratiwi, Andien Mirza Puspita, Della Rahayu, Aprilia Putri Ramayanti, Rizka Rani Faradilla Rini Dame Fransisca Syaiful Akbar Yuliana, Nurul