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This Author published in this journals
All Journal Journal of Business and Behavioural Entrepreneurship
Husam ALmaghalsah
Southern Taiwan University of Science and Technology
Economics, Econometrics & Finance

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Taiwan’s E-Government Usability from Foreign Perspective and Website Accessibility amid COVID-19 Pandemic Husam ALmaghalsah; Chia-Hua Chang
Journal of Business and Behavioural Entrepreneurship Vol 5 No 1 (2021): Journal of Business and Behavioural Entrepreneurship
Publisher : Fakultas Ekonomi, Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/JOBBE.005.1.02

Abstract

The aim of this research intends to investigate Taiwanese egovernment websites with regards to Accessibility and Usability. The automated WAVE Accessibility tool and Nielsen’s 10 Heurestic Principle based surveys of foreign users of the English egovernment websites were used to test Accessibility and Usability respectively. The study found poor results that were unanimous across the board for Usability and total of just over 100 errors for Accessibility was the best performing website. The study proves that further research and investigation is necessary if Taiwan wants to meet its own governmental ambitions with regards to egovernment.
Co-Authors Chia-Hua Chang