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All Journal Professional : Jurnal Komunikasi dan Administrasi Publik PERSPEKTIF Literasi: Jurnal Pengabdian Masyarakat dan Inovasi Jurnal Kajian Agraria dan Kedaulatan Pangan
Muhammad Husni Thamrin
Universitas Medan Area
Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Journal : Professional : Jurnal Komunikasi dan Administrasi Publik

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Efektivitas Pelayanan Publik dalam Proses Penerbitan Surat Izin Usaha Perdagangan (SIUP) Pada Dinas Penanaman Modal dan PTSP Kota Medan Muhammad Fazil; Muhammad Husni Thamrin
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 9 No 2 (2022)
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v9i2.3221

Abstract

The issuance of trading business licenses in Indonesia has not been fully implemented properly in accordance with the objectives of public services. This study aims to describe the effectiveness of public services in the process of issuing trading business licenses at the investment office and PTSP Medan City. The data were analyzed qualitatively by using the theory of effectiveness according to Duncan (Steers 1985:53). From the research results, the issuance of trading business licenses is still not effective because the time for completion of permits exceeds the existing standard time and the socialization carried out is also not fully evenly distributed, but the existing facilities and infrastructure are very supportive as supporting services in the management of trading business permits.
Co-Authors Abdul Kadir Ali Hasan Siregar Armansyah Matondang Beby Masitho Batubara Elvida Br Tarigan Imam Fahreza Irwan Nasution Lestari Hulu Lidya Octafiani Br Sinulingga Lydia Nurhasanah Nasution M.Vindy Roulfan Damanik Muhammad Fazil Nasution, Faiz Albar Rohani Silalahi Rosmala Dewi Sri Juniarti Hasibuan Walid Mustafa Sembiring