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Anastasia L. Maukar
President University
Industrial & Manufacturing Engineering

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Designing Progress Tracking System for Laboratory to Promote Effectiveness in Providing Information to Customers Anastasia L. Maukar; Calvin Tungki Hadinata
JIE Scientific Journal on Research and Application of Industrial System Vol 2, No 1 (2017)
Publisher : President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (328.928 KB) | DOI: 10.33021/jie.v2i1.391

Abstract

The main objective of this research is to improve the current flow of information in the laboratory as it is found to be ineffective to reach the customers. This research is necessary and demanded to be finished as soon as possible as it may affect the product development in Toy Manufacturing company. To solve the information flow problem, it is then initiated the idea to develop a new progress tracking system, which is supposed to be able to provide real-time information to customers and make them able to react faster to problems. Lack of information in the problem could lead to longer development lead time. T The researchconducted during the project was basically involving literature review, online journals review, questionnaire, case study, and discussion. This research covers the whole development process of the system, up to theimplementation and evaluation. The result shows that there is improvement of 42.47% in delivering tracking information to the customers.
Penilaian Kinerja Dengan Menggunakan Malcolm Baldrige Education Criteria for Performance Excellence (MBECfPE) 2013-2014 Pada Program Studi Teknik Industri President University Reni Renita; Anastasia L. Maukar
JIE Scientific Journal on Research and Application of Industrial System Vol 1, No 2 (2016)
Publisher : President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (213.499 KB) | DOI: 10.33021/jie.v1i2.338

Abstract

President University, located in Cikarang, has 14 study programs. The institution concerns to do continuous improvement through the Self Evaluation. This research was done from September 2015 to January 2016 and the aim of this resesarch is to conduct the Industrial Engineering study program performance measurement using Malcolm Baldrige Education Criteria for Performance Excellence (MBECfPE) 2013-2014. Based on the result,  leadership, strategic planning, customer focus, knowledge measurement, analysis and management, worker focus, operasional focus, and result criteria get the percentage of  65.29%, 76.42%, 74.43%, 69.49%, 70.92%, 67.58%, and 67.28% respectively.  The lowest result of sub criteria occurs on senior leadership with 59.93%. Meanwihle, strategy implementation sub criteria achieve the highest percentage of 77.15%. Total criteria measurement is 689.61 of 1000, which means the position of this study program in Industry Leader level
Co-Authors Calvin Tungki Hadinata Reni Renita