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STUDI CITRA RUMAH SAKIT DAN KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN MELALUI KEPUASAN PELANGGAN PADA RUMAH SAKIT AWAL BROS TANGERANG Agung Sulistyo; Aris Gumilar
JMB : Jurnal Manajemen dan Bisnis Vol 8, No 2 (2019): JMB : Jurnal Manajemen dan Bisnis
Publisher : Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/jmb.v8i2.1604

Abstract

This study aims to determine the effect of hospital image and service quality to customer loyalty through customer satisfaction at Awal Bros Tangerang Hospital. The research method used in this research is descriptive method, and by testing the hypothesis. The result of the study found that: 1) There is a positive direct effect of Hospital Image on Customer Satisfaction of Awal Bros Tangerang. 2) There is a positive direct influence Quality of service to Customer Satisfaction Awal Bros Tangerang Hospital. 3) There is a positive direct influence Customer Satisfaction on Customer Loyalty Awal Bros Tangerang Hospital. 4) There is a positive direct impact Hospital image of Customer Loyalty Awal Bros Tangerang Hospital.5) There is a positive direct effect quality of service to Customer loyalty Awal Bros Tangerang Hospital. 6) There is no positive indirect influence of Hospital Image on Customer loyalty through Customer Satisfaction of Awal Bros Tangerang Hospital. 7) There is an indirect effect of service quality on Customer Loyalty through Customer Satisfaction  Awal Bros Tangerang Hospital.
STUDI GAYA KEPEMIMPINAN KEPALA SEKOLAH DALAM MENGELOLA SEKOLAH ADIWIYATA DI SMPS EHIPASSIKO SCHOOL BSD KOTA TANGERANG SELATAN Roch Aksiadi; Aris Gumilar
JMB : Jurnal Manajemen dan Bisnis Vol 9, No 1 (2020): JMB : Jurnal Manajemen dan Bisnis
Publisher : Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/jmb.v9i1.1977

Abstract

The problem that was raised by the researcher was the leadership study of the principal in managing the Adiwiyata program at the Ehipassiko Junior High School, South Tangerang City. The purpose of this study is to describe the leadership of the principal in managing the Adiwiyata program at Ehipassiko Junior High School, South Tangerang City. This study uses a qualitative approach. The subjects of this study were the Principal, Teachers, Staff, and Students of Ehipassiko Junior High School, South Tangerang City. The technique used in collecting data is by using observation, interviews and documentation.  The validity of the data in this study uses credibility, transferability, dependability, and confirmability techniques. Data analysis uses the Miles and Huberman interactive model, namely data collection, data reduction, data appearance, and conclusion. The results of this study indicate that (1) the leadership style of the principal of Ehipassiko Junior High School, South Tangerang City in managing adiwiyata schools is to use a democratic approach and have succeeded in leading. (2) There are 4 stages that principals do in managing adiwiyata schools, namely environmentally sound policies, implementation of environment-based curricula, participatory based environmental activities, and management of environmentally friendly supporting facilities (3) School principals' constraints in managing Adiwiyata schools at Ehipassiko Junior High School, South Tangerang City, includes limited time, lack of environmental resources, students, teachers, staff who must always be controlled in implementing the Adiwiyata program. The school solution to overcome these obstacles is to continue to approach all components of the school, motivation, consultation with the school supervisor and requesting direction from the education consultant. From this research, it is expected (1) the school to improve the performance of schools that have now reached adiwiyata at the district / city level to become provincial adiwiyata schools, (2) teachers should be able to divide their time to adiwiyata program management towards the provincial level, so that they can eventually increase public trust in the Ehipassiko Junior High School, South Tangerang City.
STEM Concept in Islamic Communication Development: A Conceptual Paper Nur Choiro Siregar; Dewi Anggrayni; Warsito; Aris Gumilar
KOMUNIKA Vol 9 No 1 (2025): JUNI
Publisher : Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/komunika.v9i1.21112

Abstract

The integration of STEM (Science, Technology, Engineering, and Mathematics) concepts across various academic fields has attracted significant scholarly attention, particularly regarding its application in the realm of Islamic communication. This conceptual paper explores the potential of STEM as a framework for advancing communication strategies within Islamic contexts. It begins by defining Islamic communication, which involves the dissemination of Islamic values and teachings through diverse communication mediums. The paper then investigates how the interdisciplinary nature of STEM emphasizing problem-solving, innovation, and technology can enhance and refine communication practices within the Islamic world. Drawing from existing literature in both Islamic studies and STEM education, this paper examines how STEM principles can provide novel perspectives for improving the effectiveness of Islamic messaging, addressing contemporary challenges in media, and fostering digital literacy among Muslim communities. Furthermore, the paper explores the role of STEM in the development of innovative communication tools and platforms that align with Islamic ethical values while engaging effectively with modern audiences. Through a conceptual framework, this research aims to propose pathways for integrating STEM into Islamic communication practices, suggesting strategies to expand the reach and impact of Islamic messages in a rapidly evolving digital landscape. The paper concludes by identifying potential directions for future research, particularly in exploring the practical applications of STEM in Islamic communication, and its implications for Islamic scholars and communication professionals.
Analisis Penggunaan Media Kartu Huruf dalam Meningkatkan Kemampuan Membaca Siswa Kelas 1 SD Negeri Cengkareng Barat 14 Pagi Aris Gumilar; Imam Mutaqijn; Ike Yuliyanti
TSAQOFAH Vol 2 No 5 (2022): TSAQOFAH: Jurnal Penelitian Guru Indonesia
Publisher : Lembaga Yasin AlSys

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (422.642 KB) | DOI: 10.58578/tsaqofah.v2i5.534

Abstract

This research is motivated by the results of a preliminary study conducted by researchers in the field showing that students' interest in reading is very lacking, especially regarding good reading comprehension, causing elementary school students who are at the concrete stage to need tools in the form of media that can clarify what will be conveyed by the teacher. This study uses a qualitative approach. The instruments used are student observations, reading skills, interviews and assignments. Based on the results of the study, several research findings were obtained through data collection tools such as observation, interviews, and documentation. In the research on Analysis of Using Letter Card Media in Improving Reading Ability for Grade 1 SD Negeri Cengkareng Barat 14 Pagi, the findings of this study will be analyzed for data including data reduction, data presentation, and drawing conclusions. Based on the results of the research and discussion that have been described, it can be concluded as follows. After the implementation of letter card media in learning to read the beginning of grade 1 SD Negeri Cengkareng Barat 14 Pagi there was an increase of 81.25%. Thus, the application of letter card media can improve the early reading ability of students in grade 1 SD Negeri Cengkareng Barat 14 Pagi in 2021/2022.