Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal PERSPEKTIF
Rona Yunita Nugraheni
Universitas Diponegoro
Humanities Languange, Linguistic, Communication & Media Social Sciences

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Inovasi Pelayanan Pertanahan Pengecekan Sertifikat online Rona Yunita Nugraheni; Budi Puspo Priyadi; Kismartini Kismartini
PERSPEKTIF Vol 10, No 1 (2021): PERSPEKTIF - January
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/perspektif.v10i1.4017

Abstract

The development of science and technology in this era is increasingly rapid, it encourages the government to make changes and innovations to realize good governance, one of which is in terms of public services. One form of public service in Indonesia is land. The Ministry of Agrarian Affairs and Spatial Planning / National Land Agency as a government agency responsible for land affairs make innovations through the West Kotawaringin Regency Land Office as a tangible manifestation of good governance in land services namely online certificate checking services to provide services that facilitate the community. The purpose of this study is to analyze how the implementation of the online certificate checking service innovation and what factors influence it. This type of research used in this research is descriptive research with a qualitative approach. The results showed that the innovation of online certificate checking services improved the performance of the West Kotawaringin Regency Land Office, which was faster, more precise, transparent and accountable in providing services to applicants. Internal factors that influence are vision and strategy, human resources, organizational structure and organizational culture. External factors that influence are technology, government policies and natural conditions.
Co-Authors Budi Puspo Priyadi Kismartini Kismartini