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All Journal Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi Pencerah Publik
Reza Pahlawan
Universitas Muhammadiyah Palangkaraya
Languange, Linguistic, Communication & Media Social Sciences

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Kinerja Pelayanan Bidang Rehabilitas Sosial Dinas Sosial Kota Palangka Raya (Studi Kasus Pengemis) Reza Pahlawan; Kristian Lutpian Prasetiawan
Pencerah Publik Vol 4 No 2 (2017): Pencerah Publik
Publisher : Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33084/pencerah.v4i2.821

Abstract

This study aims to describe and describe the Service Performance of the Social Rehabilitation Sector of the City of Palangka Raya Social Service (a case study of Beggars). The research method used is a qualitative description which is where the researcher wants to describe and describe the Service Performance of the Social Rehabilitation Sector of the City of Palangka Raya Social Service (a case study of Beggars). Sources of data namely in this study are primary data and secondary data which is the primary data source is the General and Personnel Subdivision, SUB Division of Social Rehabilitation Services. Data collection techniques in this study are Observation, Interview, and Documentation. Based on the research results that the Service Performance of the Social Rehabilitation Sector of the City of Palangka Raya Social Service (Case Study of Beggars) is not good enough because it can be seen from the absence of concrete data between the number of beggars who enter and leave every day/month, lack of government funds to handle these beggars the lack of infrastructure that supports beggar rehabilitation and service programs such as the unavailability of shelters for beggars in rehabilitation, which makes many beggars still exist.
Implementasi Kebijakan Pengelolaan Pertamanan di Kota Palangka Raya Provinsi Kalimantan Tengah Reza Pahlawan; Edy Andrean
Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi Vol 1 No 2 (2015): Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi
Publisher : Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (112.874 KB) | DOI: 10.33084/restorica.v1i2.777

Abstract

This study aims to find out and describe the implementation of garden management policies in the City of Palangka Raya through Regional Regulation No. 03 of 2006 in order to create useful gardening conditions. The research method used is descriptive qualitative. In this case, the researcher wants to describe and also explain the phenomena that occur related to gardening problems that are still lacking in management. The primary data source of this research is the people of the City of Palangka Raya and the Office of Cipta Karya, Spatial Planning and Housing. The results of this study address this shows that there is still low awareness and willingness of the community to participate together in maintaining and managing parks. In addition, the communication, supervision and human resources factors that are owned by the related Office as the implementation of the policy to the public is felt to have not run optimally
Pengaruh Kualitas Pelayanan Kesehatan Pasien Rawat Inap Di Ruangan Kelas Terhadap Kepuasan Pasien Pada RSUD Dr. Doris Sylvanus Kota Palangka Raya Reza Pahlawan; Bestria Bestria
Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi Vol 2 No 1 (2016): Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi
Publisher : Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (109.891 KB) | DOI: 10.33084/restorica.v2i1.1015

Abstract

This study aims to determine the Quality of Health Services for Inpatients in Classrooms given by the RSUD dr. Doris Sylvanuskota Palangka Raya, to find out patient satisfaction with the services provided by RSUD dr. Doris Sylvanus, Palangka Raya city, to find out how much the influence of the quality of health services for patients hospitalized in the classroom towards patient satisfaction at the RSUD dr. Doris Sylvanus in Palangka Raya City. The method used in this study is the Associative Quantitative method. Data collection techniques use questionnaires (questionnaires). The number of samples in this study were 340 people. The sampling technique in this study is a simple random sampling method, which is a random sampling technique regardless of the strata in the population. The results of the analysis using Pearson ProductMoment Correlation can get value of rxy by 0.9870. This shows that the quality of health care for inpatients in the classroom provides a significant positive effect on patient satisfaction in Dr. Doris Sylvanus Hospital. Judging from the tangible indicator has a significant positive effect on product quality indicators consisting of health facilities. Indicator of reliability has a significant positive effect on service quality indicators which consist of service guarantees. Indicators of responsiveness have a significant positive effect on emotional indicators, namely psychological reactions. The assurance indicator has a positive effect on the price indicator, which is price match.
Co-Authors Bestria Bestria Bestria, Bestria Edy Andrean Kristian Lutpian Prasetiawan