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All Journal Jurnal Ecodemica : Jurnal Ekonomi Manajemen dan Bisnis Jurnal Teknik Pertanian Lampung (Journal of Agricultural Engineering) International Journal of Business Studies Jurnal Fokus Manajemen Bisnis
Norfaridatul Akmaliah Othman
Universiti Teknikal Malaysia Melaka
Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Engineering Social Sciences

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Travel Motivation and Domestic Tourist Satisfaction in Bali, Indonesia Filda Rahmiati; Norfaridatul Akmaliah Othman; Vincent Bonavisi
International Journal of Business Studies Vol 2 No 2 (2018): International Journal of Business Studies (IJBS)
Publisher : Sekolah Tinggi Manajemen IPMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (99.808 KB) | DOI: 10.32924/ijbs.v2i2.58

Abstract

Bali has been selected as the best tourist destination in Indonesia, which have been popular worldwide. This research aimed to analyze the domestic tourist satisfaction in Bali based on Motivation factors. Previous studies supported that motivation could encourage and attract someone to do tourism activities and expecting satisfaction. This research used a quantitative research method to evaluate the motivation factors of Relaxation, Prestige, Cultural, and Accessibility on Tourist Satisfaction. Non-probability sampling with convenience sampling was used in this study. Questionnaires was distributed to 110 tourist tested with validity and reliability before data analysis. All the indicators are valid and reliable which further analyze motivation factors on tourist destination. Data analysis used in this research were multiple linear regression. The result afirmed that relaxation, cultural, and accessibility have significant on tourist satisfaction in Bali, hence, prestige has no significant on tourist satisfaction. Further, all motivation factors have simultaneously significant on tourist satisfaction in Bali with 76.3% of adjusted R2.
Analisa Loyalitas Wisatawan Mancanegara dengan Metode MALLVAL pada Wisata Belanja Filda Rahmiati; Norfaridatul Akmaliah Othman; Grace Amin
Jurnal Ecodemica : Jurnal Ekonomi Manajemen dan Bisnis Vol 2, No 2 (2018): Jurnal Ecodemica: Jurnal Ekonomi, Manajemen dan Bisnis
Publisher : LPPM Universitas BSI

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1077.279 KB) | DOI: 10.31294/jeco.v2i2.4437

Abstract

Pariwisata telah menjadi kegiatan ekonomi yang penting dan berkembang pesat di negara-negara berpenghasilan rendah dan menengah, Belanja adalah salah satu kategori utama belanja wisatawan, yang merupakan sumber pendapatan penting bagi ekonomi nasional baik secara langsung maupun melalui banyak keterkaitan dengan sektor lain dalam perekonomian. Belanja wisata bisa disebut sebagai daya tarik tersendiri bagi tumbuhnya pariwisata di Kota Bandung. Lebih dari itu, wisata belanja dapat memperbaiki kondisi ekonomi bisnis lokal seperti UKM karena lebih banyak pendapatan yang berasal dari penjualan produk kepada wisatawan mancanegara (wisman). Saat ini, pelanggan menjadi lebih berorientasi nilai, oleh karena itu penting bagi penjual yang menjual produk wisata untuk memahami nilai pelanggan Penelitian ini berfokus pada nilai pelanggan, kepuasan pelanggan dan loyalitas pelanggan pada wisatawan mancanegara yang melakukan aktifitas wisata belanja di Kota Bandung. Penelitian ini akan dilakukan di beberapa pusat perbelanjaan yang tersebar di Kota Bandung dengan menggunakan survey kuesioner yang diberikan kepada wisatawan mancanegara (wisman). Metode yang digunakan pada penelitian ini ada menggunakan kuesioner yang disebarkan pada wisman yang berkunjung ke Bandung. Analisa data dilakukan pada 103 wisman dan di uji menggunalan PLS. Hasil dari penelitian ini dinyatakan empat dari lima belas hipotesis dinyatakan memiliki pengaruh signifikan.
Collaborative Performance Metrics Model with Lateral Structure in Fresh Produce Supply Chains: A Review Dwi Novirani; Edi Susanto; Norfaridatul Akmaliah Othman; Sri Gunawan
Jurnal Teknik Pertanian Lampung (Journal of Agricultural Engineering) Vol 13, No 3 (2024): September 2024
Publisher : The University of Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/jtep-l.v13i3.978-996

Abstract

Performance measurement regarding collaborative supply chain of fresh produces such as fruit and vegetables that combines vertical and horizontal collaboration structures is rarely found in the literature. Performance metrics in this lateral collaborative structure are useful for tracking and measuring the achievement of more comprehensive business goals that are not found in only vertical or horizontal structures. This research aims to explore and propose the best model for collaborative performance system (CPS) in the fresh produce supply chain (FPSC) and success factors in CPS implementation, including CPS metrics and matching collaborative individual performance (CIP) and supply chain performance (SCP). Papers from the last seventeen years including journal papers, working papers and conferences were selected in three steps. From 175 articles found in the first step, 63 articles matched the topic. In the third step, 48 articles were selected as important topics of discussion focused on the field of fresh products, with three classifications of collaboration structures and identifying CIP and SCP metrics which were then analyzed. The results of this review provide good opportunity as reference material for further research, through a comprehensive analytical description complete with a conceptual model presented to complete the gaps in this field. Keywords: Collaborative Performance System, Lateral Model, Performance Metrics, Rural Farmers, Supply Chain.
The role of green product as an intermediary of environmental attitude and environmental knowledge on green behavior Fauziyah Nur Jamal; Nabila Na’ma Aisa; Norfaridatul Akmaliah Othman; Geraldine B. Advincula; Wafrotur Rohmah
Jurnal Fokus Manajemen Bisnis Vol. 14 No. 1 (2024)
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/fokus.v14i1.9490

Abstract

The impact of global warming has made people aware of the importance of environmental preservation. Therefore, it is necessary to implement green product behavior in university environments. However, there is a need for more awareness among students about the use of green products. This research seeks to fill this research gap by developing appropriate green marketing strategies that help implement environmentally friendly behavior in students. This study aimed to determine the mediating role of green products on the influence of environmental knowledge and attitude on the green behavior of students. The sample consisted of 30 respondents, selected using a non-probability sampling technique. The collected data were subsequently processed using Smart PLS. The results show a mediating role of green products on the influence of environmental knowledge and attitude on student green behavior.
Exploring the effect of guest experience on guest loyalty: Mediating role of guest satisfaction Filda Rahmiati; Putu Gede Lila Gargamunih Dewi; Norfaridatul Akmaliah Othman; Ketwadee Madden; Geraldine B. Advincula; Yohana Sitorus
Jurnal Fokus Manajemen Bisnis Vol. 14 No. 2 (2024)
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/fokus.v14i2.10526

Abstract

Indonesia is known as an archipelago of islands with a wide variety of cultures and natural beauty, providing many options for tourists to visit. This research aims to investigate the influence of guest experiences on guest loyalty within the accommodation sector, focusing on Indonesian Generation Z. The study employs a quantitative method, utilizing an online survey distributed through Google Forms, to gather data from 146 valid respondents who had stayed in Indonesian accommodations within a year. The data was processed using partial least squares structural equation modeling with Smart PLS 3.2.9. The results reveal that guest experiences in pre-trip, on-trip, and post-trip directly influence guest satisfaction. Guest satisfaction significantly influences guest loyalty. Moreover, guest loyalty is indirectly influenced by guest experiences (in pre-trip, on-trip, and post-trip) that are mediated by guest satisfaction. Guest experiences in pre-trip, on-trip, and post-trip have no direct influence towards guest loyalty. These findings highlight the importance of providing excellent services and products before, during, and after the trip to increase guest loyalty through guest satisfaction. The results contribute to the development of effective strategies for enhancing guest loyalty and satisfaction, ultimately benefiting accommodation providers and the broader hospitality industry.
Co-Authors Amin, Grace Dwi Novirani Edi Susanto Fauziyah Nur Jamal Filda Rahmiati Geraldine B. Advincula Ketwadee Madden Nabila Na’ma Aisa Putu Gede Lila Gargamunih Dewi Sri Gunawan Vincent Bonavisi Wafrotur Rohmah Yohana Sitorus