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All Journal Jurnal Administrasi Bisnis International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET)
Auliya Az Zahra
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Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Economics, Econometrics & Finance Education

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PENGARUH CULTURAL BARRIER TERHADAP KOMUNIKASI LINTAS BUDAYA DAN STRES KERJA KARYAWAN (Studi pada Karyawan PT. Krakatau Daedong Machinery – Cilegon) Auliya Az Zahra; Arik Prasetya
Jurnal Administrasi Bisnis Vol 36, No 1 (2016): JULI
Publisher : Fakultas Ilmu Administrasi Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (519.301 KB)

Abstract

This study will explain how cultural barrier, cross-cultural communication and employee job stress occur at PT. Krakatau Daedong Machinery. The study also aimed to determine whether there is a significant relationship between the cultural barrier, cross-cultural communication and employee job stress . This research located at PT. Krakatau Daedong Machinery - Cilegon with all the employees and staff as a population. Explanatory research was conducted in this research with a quantitative approach. In this study cultural barrier consist with language differences, ethnocentrism, and behavior differences as exogenous variable, meanwhile cross-cultural communication and employee job stress becomes an endogenous variable in this study. Data collection techniques in this research is by questionnaires that is completed by employees as respondents. The analyisis data method in this study will be using descriptive analysis and path analysis method. Keyword: Cultural Barrier, Intercultural Cross Communication, MNC, Expatriate, Employee Job Stress ABSTRAK Penelitian ini akan menjelaskan bagaimana gambaran cultural barrier, komunikasi lintas budaya dan stress kerja karyawan pada PT. Krakatau Daedong Machinery. Penelitian ini juga bertujuan untuk mengetahui apakah ada hubungan yang signifikan antara cultural barrier, komunikasi lintas budaya dan stress kerja karyawan .Penelitian ini berlokasi di PT. Krakatau Daedong Machinery – Cilegon dengan 118 karyawan sebagai populasi. Penelitian eksplanatori ini dilakukan dengan pendekatan kuantitatif. Cultural barrier yang terdiri dari perbedaan bahasa, sikap etnosentrisme dan perbedaan perilaku menjadi variabel eksogen dalam penelitian ini. Sedangkan, komunikasi lintas budaya dan stress kerja menjadi variabel endogen dalam penelitian ini. Teknik pengumpulan data dalam penilitian ini menggunakan kuesioner yang diisi oleh para karyawan sebagai responden. Teknik analisis dalam penelitian ini menggunakan teknik analisis deskriptif dan analisis jalur (path). Kata kunci: Cultural Barrier, Komunikasi Lintas Budaya, Perusahaan Multinasional, Ekspatriat, Stres Kerja Karyawan
SYSTEMATIC LITERATURE REVIEW (SLR): THE IMPORTANCE OF FLEXIBILITY AND ORGANIZATIONAL CULTURE FOR SMES TO SURVIVE IN A HIGHLY COMPETITIVE MARKET Auliya Az Zahra; Yani Dwi Restanti; A. Faiz Fadl.Lulloh
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 5 No. 4 (2026): MARCH
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.20034946

Abstract

Operational flexibility is a critical factor enabling SMEs to adapt to market changes. This study aims to analyze how operational flexibility supports SMEs in navigating market dynamics while enhancing business efficiency, as well as to examine how the synergy between an adaptive organizational culture and operational flexibility can create a competitive advantage for SMEs. The method used is a Systematic Literature Review (SLR) of 18 sources selected based on quality and relevance criteria. The results show that operational flexibility enables SMEs to respond quickly to market changes through resource optimization and strategic decision-making, while improving efficiency through the application of innovative technologies and the adjustment of business strategies to market needs. Furthermore, the synergy between operational flexibility and an adaptive organizational culture characterized by the values of collaboration, innovation, and learning forms dynamic capabilities that strengthen SMEs’ competitiveness. This study contributes by broadening our understanding of the strategic role of operational flexibility and an adaptive organizational culture in enhancing SME performance, and recommends integrating both as a comprehensive approach to strengthening competitive advantage amid increasingly complex market competition.
Co-Authors A. Faiz Fadl.Lulloh Arik Prasetya Yani Dwi Restanti