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All Journal Jurnal Penelitian Kesehatan Suara Forikes MEDIA INFORMASI
Mustara Mustara
Poltekkes Kemenkes Tasikmalaya
Dentistry Health Professions Medicine & Pharmacology Nursing Public Health

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Journal : MEDIA INFORMASI

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ANALISIS KETERSEDIAAN TENAGA KESEHATAN DALAM CAPAIAN INDIKATOR KINERJA PUSKESMAS Mustara Mustara; Sri Nani Purwaningrum
Media Informasi Vol 14, No 2 (2018): BULETIN MEDIA INFORMASI
Publisher : Poltekkes Kemenkes Tasikmalaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (336.881 KB) | DOI: 10.37160/bmi.v14i2.179

Abstract

Pelayanan kesehatan merupakan kewajiban yang harus dilaksanakan pemerintah daerah. Indikasinyadapat dilihat dari capaian indikator standar pelayanan minimal bidang kesehatan. Pada penelitian akan diteliti hubungan jenisdan jumlah tenaga kesehatan dengan capaian indikator standar pelayanan minimal bidang kesehatan. Penelitian ini menggunakan rancangan potong lintang dengan data sekunderserta dianalisis menggunakan uji fisher. Hasil penelitian menunjukan ada hubungan antara jenis dan jumlah tenaga kesehatan dengan capaian indikator standar pelayanan minimal bidang kesehatan. Kata Kunci: Indikator, Standar Pelayanan Minimal, Ketenagaan ABSTRACTHealth services is an obligation that must be carried out by the local government. The indication can be seen from the achievement of indicators of the minimum standard of health services. The research will examine the relationship of types and number of health workers with the achievement of indicators of the minimum standard of health services. This study used a cross sectional design with secondary data and analyzed using Fisher test. The results of the study show that there is a relationship between the type and number of health workers with the achievement of a minimum indicator of health service standards. Keyword: Indicator, Minimum Service Standards, Workforce
QUALITY ANALYSIS OF HEALTH SERVICES IN PUSKESMAS X BASED ON IMPORTANCE PERFORMANCE ANALYSIS METHOD Mustara Mustara
Media Informasi Vol 16, No 1 (2020): Media Informasi
Publisher : Poltekkes Kemenkes Tasikmalaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37160/bmi.v16i1.495

Abstract

Community Health Centers is one of the leading units in providing health services to the community. Along with the increasing demands of the community for quality health services, the accredited Community Health Centers must always improve the quality of its services. This study aims to find out how the quality of health services is seen in terms of service aspects, staff attitudes, and room conditions and attributes that are considered important by patients to improved. This research is a quantitative descriptive method to the Importance Performance Analysis approach. The study population was registered patients and utilizing health services provided by the X Community Health Center. The sample in this study used a quota sampling technique with 101 respondents. Data collection instruments using a questionnaire. The analysis used is the suitability of performance with its importance to all attributes, then the attributes described in the quadrant Importance Performance Analysis. The results showed the service variables, staff attitudes, and room conditions were categorized according to the expectations of their level of importance. Puskesmas need to encourage officers to be empathetic towards patients who will seek treatment, provide answers to any questions asked, have a patient waiting room equipped with a seat, have a clean corner room, and have a clean and non-slippery floor.
Co-Authors Retno Hidayati Sri Nani Purwaningrum Suhartini Suhartini