Article Per Year (5 Year)
p-Index From 2021 - 2026
0.408
P-Index
This Author published in this journals
All Journal Holistics Journal
Alhenri Wijaya
Unknown Affiliation
Humanities Languange, Linguistic, Communication & Media Social Sciences

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
HOLISTICS JOURNAL HOLISTICS JOURNAL HOSPITALITY AND LINGUISTICS: An Investigation of the Students’ Satisfaction with the Academic Services Given Hariswan Jaya; Alhenri Wijaya
HOLISTICS Vol. 13 No. 1 (2021): HOLISTICS JOURNAL HOSPITALITY AND LINGUISTICS
Publisher : Politeknik Negeri Sriwijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study was aimed at finding out the students’ satisfaction with the academic services given by the Faculty of Teacher Training and Education, Faculty of Teacher Training and Education, Sriwijaya University in the aspects of Tangibles, Reliability, Responsiveness, Assurance, and Empathy. The samples were the students of English Education Study Program in the third, fifth, and seventh semesters of Inderalaya Palembang campuses. The data were collected using questionnaires and documentation. The data were analyzed using simple statistic computation. The results of the analysis were then described. It was found that the students of English Education Study Program were satisfied with the academic services given by the Faculty of Teacher Training and Education, Sriwijaya University. The results showed that there was no student who fell into the UNSATISFACTORY category. 96% students were in SATISFIED category and only 4 % were in QUITE SATISFIED category. This group can also be categorised as SATISFIED. This finding shows that the students were satisfied with the academic services given by the Faculty of Teacher Training and Education, Sriwijaya University.
Co-Authors Hariswan Jaya