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HOLISTICS JOURNAL HOLISTICS JOURNAL HOSPITALITY AND LINGUISTICS: An Investigation of the Students’ Satisfaction with the Academic Services Given Hariswan Jaya; Alhenri Wijaya
HOLISTICS Vol. 13 No. 1 (2021): HOLISTICS JOURNAL HOSPITALITY AND LINGUISTICS
Publisher : Politeknik Negeri Sriwijaya

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Abstract

This study was aimed at finding out the students’ satisfaction with the academic services given by the Faculty of Teacher Training and Education, Faculty of Teacher Training and Education, Sriwijaya University in the aspects of Tangibles, Reliability, Responsiveness, Assurance, and Empathy. The samples were the students of English Education Study Program in the third, fifth, and seventh semesters of Inderalaya Palembang campuses. The data were collected using questionnaires and documentation. The data were analyzed using simple statistic computation. The results of the analysis were then described. It was found that the students of English Education Study Program were satisfied with the academic services given by the Faculty of Teacher Training and Education, Sriwijaya University. The results showed that there was no student who fell into the UNSATISFACTORY category. 96% students were in SATISFIED category and only 4 % were in QUITE SATISFIED category. This group can also be categorised as SATISFIED. This finding shows that the students were satisfied with the academic services given by the Faculty of Teacher Training and Education, Sriwijaya University.
Examining the Relationship Between Social Media Usage, Self-Control, and GPA Among English Education Students at Sriwijaya University Aprianti, Annisa; Alhenri Wijaya
ENGLISH FRANCA : Academic Journal of English Language and Education Vol. 10 No. 1 May (2026)
Publisher : Institut Agama Islam Negeri (IAIN) Curup

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29240/ef.v10i1 May.14722

Abstract

This study examines social media usage, self-control, and GPA among the English students at Sriwijaya University. The population of this study was 65 English students who enrolled in year 2021 and a purposive sampling was used to select ten participants with moderate to high self-control level. The data were collected, which were then statistically analyzed using Spearman’s rank correlation coefficient and interview was conducted via Zoom Cloud meeting. The result showed that there is no significant correlation between either social media usage or self-control and students’ GPA, which indicates that high social media use is not necessarily associated with lower academic achievement and self-control might have an indirect role in academic success by influencing factors such as time management. Students with moderate to high levels of self-control experienced social media’s negative effect and the enhancement of knowledge when used effectively. They also reported with confidence in maintaining social media use and prioritizing academic responsibilities by regulating strategies such as putting phones away, changing the environment, using phone features, TikTok screen time limit feature, and KiloNotes. The result contribute to discussions about how digital habits and learner characteristics may interact in more nuanced ways, suggesting the need for further research.