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All Journal Panangkaran: Jurnal Penelitian Agama dan Masyarakat Jurnal Paradigma Madani : Ilmu Sosial, Politik dan Agama Jurnal Ilmiah Multidisiplin (JUKIM)
AHMAD HASAN
STMIK Amikom Yogyakarta
Religion Arts Humanities Computer Science & IT Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Social Sciences

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Peningkatan Kualitas Pelayanan Publik di Masa Pandemi Covid-19 Hasan, Ahmad; Khotimah, Khusnul
JURNAL PARADIGMA MADANI : Ilmu Sosial, Politik dan Agama Vol. 10 No. 1 (2023): Juni
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Islam Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56013/jpm.v10i1.2971

Abstract

Di Indonesia sebenarnya pemerintah tidak tinggal diam dalam upaya peningkatan pelayanan publik,apalagi pada saat masa pandemic covid-19 saat ini. Peningkatan kualitas pelayanan sangat diperlukan saat ini dikarena berlakunya social distancing agar penyebaran virus corona ini terhenti. Sehingga peningkatan kualitas pelayan publik dapat dirasakan oleh masyarakat meskipun pada saat wabah virus corona ini semakin hari semakin memburuk. Tujuan dari penelitian ini adalah untuk melihat bagaimana kualitas pelayanan di tengah wabah yang sedang mengepung seluruh dunia ini. Metode yang digunakan dalam penelitian ini adalah metode penelitian kualitatif. Teknik pengumpulan data yang digunakan adalah studi literasi dengan mengumpulkan berbagai literasi, buku dan jurnal penelitian yang membahas berbagai inovasi peningkatan kualitas pelayanan publik di masa pandemic covid-19 ini. Teori yang yang digunakan dalam penelitian ini adalah lima dimensi tentang kualitas pelayanan publik.Hasil dari penelitian ini adalah pada dimensi pertama perlunya peningktan penampilan fasilitas fisik, peralatan, dan personil .di masa pandemic covid-19 ini. Kedua, syarat untuk peduli, memberi perhatian pribadi bagi pelanggan agar masyarkat merasa nyaman saat memperoleh pelayanan. Ketiga, Kemampuan untuk melaksanakan jasa yang dijanjikan dengan tepat dan terpercaya agar masyarakat puas pada pelayanan yang diberikan. Keempat, kemauan untuk membantu pelanggan dan memberikan jasa dengan cepat atau tanggap harus tinggi. Kelima, pengetahuan dan kesopanan karyawan serta kemampuan mereka untuk menimbulkan kepercayaan dan keyakinan kepada masyarakat.
Islam Nusantara sebagai Paradigma Ustadz Hanan Attaki Hasan, Ahmad
Panangkaran: Jurnal Penelitian Agama dan Masyarakat Vol. 9 No. 2 (2025)
Publisher : LP2M UIN Sunan Kalijaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/panangkaran.v9i2.3330

Abstract

Particularly in Indonesia, Islam Nusantara is a view initiated by Nahdlatul Ulama (NU) in response to geographical dispersion. Traditionalist Islam, also known as Islam Nusantara, is a Sufi-inspired orientation and is often generalized in NU discourse as Indonesian Islam, thereby ignoring the differences between the two. It is a hybrid form of Islam developed mainly in Java since the 16th century, which gradually blended with Javanese adat (customary law), Hinduism, Buddhism, and mystical practices. Through this argument, the phenomenon of hijrah, especially in Indonesia, has become the author's concern, one of which is the latest, namely the inclusion of Ustad Hannan Attaki in the largest organization in Indonesia, even the world, namely Nahdlatul Ulama. This study aims to describe aspects of Nahdlatul Ulama-style Islam Nusantara that can influence Ustad Hannan Attaki's views. This research is a type of descriptive qualitative research with various literature reviews. The results of this article show that the authority of Kiai as the main component of Nusantara Islam has influenced Ustad Hanan Attaki's thinking paradigm, especially through the figure of KH. Marzuki Mustamar. For Ustaz Hanan Attaki, KH. Marzuki is not only a representation of scientific sanad, but also a role model. He realizes that adhering to Ahlusunnah wal Jamaah is not enough without NU attachment, so allegiance to Nahdlatul Ulama is a form of commitment to peaceful da'wah.
Reinterpretation of the Advocate Code of Ethics in Facing the Digitalization of Legal Practice Frisca, Angelia; Agustin, Intan; Agustin, Ema; Wahyu, Bagus; Hasan, Ahmad; Safana, M. Afiq; Tsary, Syifa Rana
Jurnal Ilmiah Multidisiplin Vol. 5 No. 02 (2026): Maret: Jurnal Ilmiah Multidisiplin
Publisher : Asosiasi Dosen Muda Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56127/jukim.v5i02.2648

Abstract

The development of information technology has driven fundamental transformations in legal practice and the working patterns of the legal profession. The digitalization of the judiciary through e-Court, the use of social media, and online legal communication have reshaped the way advocates deliver legal services. These developments enhance efficiency and access to justice; however, they also generate new ethical challenges that may undermine the integrity and professionalism of advocates. The Indonesian Advocates’ Code of Ethics, as a normative instrument, is required to remain relevant to the evolving dynamics of digital legal practice. This study examines the relevance of ethical regulations in responding to digital legal practices and the need for their reinterpretation to preserve the dignity of the legal profession. The research employs a normative legal method with statutory and conceptual approaches. The findings indicate that conventionally oriented ethical regulations have not fully addressed ethical issues arising in digital spaces, particularly concerning social media, online publications, and the use of artificial intelligence. Therefore, a reinterpretation of the code of ethics that is adaptive to technological developments is necessary, without abandoning the values of officium nobile, in order to strengthen public trust in the legal profession.
Co-Authors Agustin, Ema Agustin, Intan Frisca, Angelia khusnul khotimah Safana, M. Afiq Tsary, Syifa Rana Wahyu, Bagus