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All Journal BISNIS: Jurnal Bisnis dan Manajemen Islam IQTISHADIA JURNAL IQTISAD: Reconstruction of Justice and Welfare for Indonesia Iqtishadia: Jurnal Kajian Ekonomi dan Bisnis Islam
Nor Hadi
IAIN Kudus
Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Social Sciences

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Pengaruh Emphaty, Tangible, Responsiveness, Kedisiplinan Pegawai Terhadap Kepuasan Masyarakat di Pemerintahan Desa Nor Hadi; Ode Tarwan
BISNIS Vol 6, No 2 (2018): BISNIS: Jurnal Bisnis dan Manajemen Islam
Publisher : Fakultas Ekonom dan Bisnis Islam Institut Agama Islam Negeri (IAIN) Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21043/bisnis.v6i2.4902

Abstract

This article explains the results of empirical testing of the theory of total quality service, that service quality in this study with tangible, responsiveness, empathetic, and disciplinary variables determines the level of community satisfaction. The concept is in line with the new paradigm in the management of government institutions, including the village government as outlined in the policy of Bureaucratic Reform. The study was conducted at the village government service office in Masohi District, Central Maluku. The number of respondents are 40 people, with a response rate of 95%. The survey was conducted by distributing questionnaires, namely researchers directly to the research location to spread questionnaires. Data is analyzed by using regression. The results showed that based on alpha 5% the empathetic, tangible and disciplined variables had a significant positive effect. Meanwhile, the responsiveness variable shows no significant effect. The results of this study mean that even though responsiveness does not have a significant effect, but see the value of R square 0.892 means that all independent variables can explain as much as 89% of the dependent variable.
Measuring Corporate Social Responsibility Performance for Employees with an NH Approach Method Nor Hadi
IQTISHADIA Vol 11, No 2 (2018): IQTISHADIA
Publisher : Ekonomi Syariah IAIN Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21043/iqtishadia.v11i2.4096

Abstract

This article explains the empirical research results of the social responsibility performance measurement model for employees that is done by companies by using the NH Approach method. Social responsibility needs to be measured to see the effectiveness of the social responsibility done by a company, as well as to provide legitimacy for stakeholders regarding the company’s volunteer efforts in carrying out its responsibilities. The NH Approach is an integrated social responsibility measurement model that was developed based on the legitimacy theory and the stakeholder theory. An evaluation is conducted from two sides, from the stakeholder side as the recipient of social responsibility assistance, and the company management side as the social responsibility assistance provider.The study used a research and development approach, where the respondents numbered 98 individuals with a response rate level of 92% (90 respondents who returned the questionnaires). From the 90 questionnaires submitted, only 62 of them were considered complete and analyzed.The research results reveal that the practice of social responsibility that was done by the company has a grade of Unsatisfactory (C), because the social responsibility index has a score of 62.39. Several factors act as the triggers, including misunderstandings between parties in understanding social responsibility, underdeveloped social responsibility programs that have already been conducted, and limited social responsibility practice, so that the programs implemented cover various elements of social responsibility.
Uji Event Studies: Dampak Peristiwa Aksi Bela Islam (Aksi 212) Terhadap Abnormal Return dan Trading Volume Activity (Saham Syariah di Jakarta Islamic Index) Nor Hadi; Arum Mediyawati
Jurnal Iqtisad Vol 7, No 1 (2020): IQTISAD
Publisher : Universitas Wahid Hasyim Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31942/iq.v7i1.3444

Abstract

Abstract This article is intended to test the theory of market efficiency hypotheses in weak forms through event studies. Empirical testing in the form of investor response to the massive Muslim demonstration over alleged blasphemy known as action 212. Investors' response testing, in the form of whether the 212 action affects the volatility of abnormal returns and the trading volume of shari'ah stock activity incorporated in Jakarta Islamic Index. The research data are secondary, namely stock returns, stock prices, stock price indexes and sharia stock abnormal returns, with an observation period of 15 days around the date of the action event 212. Data collection by documentation procedures. The number of companies included in the analysis are 26 companies. Data were analyzed using Paired Sample t-Test statistics. The results of testing the hypothesis with empirical data show that the first hypothesis that there are differences in the average abnormal return before and after the 212 action is significantly accepted. Meanwhile, the second hypothesis that there are differences in average trading volume activity before and after the 212 action does not significant (rejected). The results of testing the hypothesis indicate that investors respond to 212 actions in the form of stock price volatility so that abnormal returns are significantly different after and before the 212 action. The response form is also indicated by a wait and see attitude, so that active trading around the 212 action date and after 212 action tends decrease or stagnate.
Measuring Corporate Social Responsibility Performance for Employees with an NH Approach Method Nor Hadi
IQTISHADIA Vol 11, No 2 (2018): IQTISHADIA
Publisher : Ekonomi Syariah IAIN Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21043/iqtishadia.v11i2.4096

Abstract

This article explains the empirical research results of the social responsibility performance measurement model for employees that is done by companies by using the NH Approach method. Social responsibility needs to be measured to see the effectiveness of the social responsibility done by a company, as well as to provide legitimacy for stakeholders regarding the company’s volunteer efforts in carrying out its responsibilities. The NH Approach is an integrated social responsibility measurement model that was developed based on the legitimacy theory and the stakeholder theory. An evaluation is conducted from two sides, from the stakeholder side as the recipient of social responsibility assistance, and the company management side as the social responsibility assistance provider.The study used a research and development approach, where the respondents numbered 98 individuals with a response rate level of 92% (90 respondents who returned the questionnaires). From the 90 questionnaires submitted, only 62 of them were considered complete and analyzed.The research results reveal that the practice of social responsibility that was done by the company has a grade of Unsatisfactory (C), because the social responsibility index has a score of 62.39. Several factors act as the triggers, including misunderstandings between parties in understanding social responsibility, underdeveloped social responsibility programs that have already been conducted, and limited social responsibility practice, so that the programs implemented cover various elements of social responsibility.
Co-Authors Arum Mediyawati Ode Tarwan