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All Journal Riset Manajemen dan Akuntansi Jurnal Ilmiah Sinus
BAMBANG SATRIO NUGROHO
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Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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PENGARUH KOMITMEN MANAJEMEN PADA KUALITAS PELAYANAN TERHADAP KEPUASAN KERJA KARYAWAN DAN KINERJA PELAYANAN DENGAN EFEKTIVITAS KETERLIBATAN KARYAWAN SEBAGAI PEMEDIASI BAMBANG SATRIO NUGROHO
Riset Manajemen dan Akuntansi Vol 7, No 1 (2016)
Publisher : STIE Atma Bhakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36600/rma.v7i1.17

Abstract

Employees will build a positive attitude and commitment to the organization when the organization demonstrates its commitment to employees. Employees are involved in organizational decision-making will be satisfied and can improve its performance . The purpose of this study was to analyze the effect of management commitment to service on employee job satisfaction and service performance to the effectiveness of employee engagement as a mediating variable. The population in this study were employees and students STMIK Sinar Nusantara Surakarta. Sampling technique in this study using a random sampling and number of samples used by 80 respondents . Methods of data collection using a questionnaire, while the method of data analysis using Path Analysis. Results of this study indicate that management commitment to service has significant positive effect on employee job satisfaction, service performance and effectiveness of employee involvement. Effectiveness of employee involvement had no significant effect on job satisfaction and service performance. Mediation analysis results showed that the effectiveness of employee engagement are not mediated effect of management commitment to service on employee job satisfaction and service performance . Keywords: management commitment, Effectiveness of employee involvement, job satisfaction, service performance
Pembangunan Kewirausahaan Sebagai Salah Satu Alternatif Penting Mengatasi Tantangan Hidup Bambang Satrio Nugroho
Jurnal Ilmiah SINUS Vol 5, No 1 (2007): Maret 2007
Publisher : STMIK Sinar Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (135.326 KB) | DOI: 10.30646/sinus.v5i1.70

Abstract

Pengembangan dunia wirausaha sedang pesat-pesatnya dilaksanakan oleh pemerintah. Terbukti dengan semakin besarnya dana yang digulirkan pemerintah untuk membantu pengembangan usaha, terutama UMKM (Usaha Mikro Kecil dan Menengah). Dengan harapan dapat menjadi salah satu alternatif solusi bagi pengurangan angka pengangguran yang semakin meningkat. Dan menjadi satu alternatif penting bagi siapapun, terutama mahasiswa sebagai sumber penghasilan yang juga bermanfaat bagi orang lain.
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