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Sustainable E-Government as an Effort to Improve Indonesia's Global Competitiveness Renti R. Budiman; Teguh Kurniawan
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 2 (2022): Budapest International Research and Critics Institute May
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i2.5224

Abstract

The Worldwide Governance Indicators (WGI) The World Bank has stated that one of the supporting factors for governance to increase the competitiveness of a country is quality public services that can provide multidimensional benefits to stakeholders. Sustainable e-Government is the innovation and use of ICT by the government to promote and provide better-integrated services, not limited to short service life, and flexible to changes and needs. This article aims to explain how efforts are made to achieve sustainable e-Government. The research method used is a qualitative method through literature study. The results of the study explain that achieving sustainable e-Government includes at least five critical dimensions which consist of legal support, simplification of bureaucracy or institutions; institutional and regulatory framework, organizational set-up and culture, a comprehensive technology infrastructure through e-government architecture Enterprise Architecture (EA), literacy skills of ICT of human resources, and cross-organizational collaboration.