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All Journal Journal of Regional and City Planning
Heru Purboyo H.P
Departemen Teknik Planologi ITB
Humanities Civil Engineering, Building, Construction & Architecture Environmental Science Social Sciences Transportation

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Prioritas Pelayanan Publik Pemerintah Kota di Indonesia Heru Purboyo H.P; Eldowan Arief; Puspita Dirgahayani
Journal of Regional and City Planning Vol. 15 No. 3 (2004)
Publisher : The Institute for Research and Community Services, Institut Teknologi Bandung

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Abstract

This article presents one step of chain in formulation of Index of Public Service conducted by the city's government. The Index is used to compare the local government performance in delivering public service of their community. It consist of quantitative indicators which can show the public service given by local government. This article focuses on effort to obtain the weight of each indicator conducted by experts who are assumed they have the authority on urban service. Method of Analytical Hierarchy Process is applied to structure the expert's judgment and then the result is further processed by the Expert Choice software.
Co-Authors Eldowan Arief Puspita Dirgahayani