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HUMAN RESOURCE MANAGEMENT STRATEGIES FOR MANAGING THE AGING WORKFORCE IN INDIAN HOSPITALITY FIRMS MOHINDER CHAND
ASEAN Journal on Hospitality and Tourism Vol. 8 No. 1 (2009)
Publisher : Centre For Tourism Planning and Development

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Abstract

This paper examines the critical issues relating to the management of aging workforce in the Indian hospitality firms. It is based on an e-mail survey of 250 hospitality firms, supplemented by 28 indepth interviews with HR manager- owners located in the northern India. The results indicated that a number of different HRM strategies are important for the efficient use of aging workforce in Indian hospitality firms related to the work-life balance and flexible work practices ,workforce planning, Career planning & development, retirement & pensions, knowledge management, training & development and so forth. These findings suggest that HRM strategies might be crucial to the management of aging workforce in the Indian hospitality firms.