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INOVASI PELAYANAN PUBLIK STUDI KASUS “MOTOR PELAYANAN LORONG TA” PADA KANTOR KECAMATAN RAPPOCINI KOTA MAKASSAR Mutiara Pratiwi; Alam Tauhid Syukur
Jurnal Administrasi Negara Vol 24 No 3 (2018): Jurnal Administrasi Negara
Publisher : Politeknik STIA LAN Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33509/jan.v24i3.319

Abstract

This study aims to find out how the implementation of public service innovation is a case study of Motor Pelayanan Lorong Ta’ at Rappocini District Office of Makassar City. Has the implementation run in accordance with the values of public services or the other way, And what kind of procedures must be carried out by community to use this service. This study used a case study method with a qualitative approach and the unit of analysis in this study were the employees of the Rappocini Sub-district of Makassar City in this case the Head of the Sub-District, Secretary of the Sub-District and Motor Driver of the “Motor Pelayanan Lorong Ta” and some of the Rappocini Subdistrict communities.The results of the study show that the “Motor Pelayaan Lorong Ta” is already good enough just about timeliness,the lack of human resources and infrastructure provided by the sub-district is enough to be an obstacle in the implementation of these innovations so that this innovation cannot be said to be effective and efficient in providing services to the community. Suggestions that can be give to the sub-district is adding more human resources and infrastructure so there is no delay in serving the community and no more wait longer.
ANALISIS KUALITAS PELAYANAN KESEHATAN DI INSTALASI RADIOLOGI RSUD SYEKH YUSUF KABUPATEN GOWA Hasmawati Hasmawati; Najmi Kamariah; Alam Tauhid Syukur
Jurnal Administrasi Negara Vol 24 No 3 (2018): Jurnal Administrasi Negara
Publisher : Politeknik STIA LAN Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33509/jan.v24i3.415

Abstract

Abstract This research aims to find out the quality of health services in radiology department of Syekh Yusuf regional hospital in Gowa regency. The thinking model applied this study is the quality of health services which consist of five dimensions, namely reliability, responsiveness, assurance, empathy and physical evidence. The research method used is descriptive quantitative research. The techniques of data collection include questionnaires, interviews, observations, and document review of informants involving 92 patients, a frontline officer, three radiographers and one radiologist. The result shows that the quality of health services in the department of radiology of Syekh Yusuf regional hospital Gowa measured from the five dimensions as follows; The average score for reliability is 4.6; the average achievements for responsiveness and assurance are 4.52 and 4.53 respectively; the average score for empathy is 4.43; and the average score for the achievement of tangibility (physical evidence) is 4.65. Thus, the overall standard of health services in the department of radiology is considered qualified. Therefore, it is expected that the hospital and all the radiology staffs of Syekh Yusuf regional hospital in Gowa enhance the service quality. Keywords: Service Quality, Health services, Radiology
Analisis Barang Milik Negara yang Idle dan Underutilized di Wilayah Provinsi Sulawesi Barat Awaluddin Amir; Muhammad Idris; Alam Tauhid Syukur
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 10 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i10.5448

Abstract

This study aims to determine the analysis of State Property in the form of land and buildings that are idle (abandoned) and underutilized (not utilized properly in the West Sulawesi Province). The results of the study indicate that (1) in the management of state property in the form of land and buildings, there are still problems with asset acquisition documents or asset ownership documents that are not found so that they are still obstacles when carrying out the asset certification process as a security measure, (2) there are land assets and buildings that are still problematic administratively and legally problematic which are getting worse because they are claimed by the Community, (3) the utilization and use of assets is not optimal so that the potential of large assets is not utilized optimally and seems to be idle (abandoned) and underutilized (not utilized properly) (4) buildings that are left are finally badly damaged (5) there are no rental fees for users of land and building assets, likewise there are no loan fees applied so that the potential to get income or non-tax state revenue from assets does not exist.
Analisis Barang Milik Negara yang Idle dan Underutilized di Wilayah Provinsi Sulawesi Barat Awaluddin Amir; Muhammad Idris; Alam Tauhid Syukur
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 10 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i10.5448

Abstract

This study aims to determine the analysis of State Property in the form of land and buildings that are idle (abandoned) and underutilized (not utilized properly in the West Sulawesi Province). The results of the study indicate that (1) in the management of state property in the form of land and buildings, there are still problems with asset acquisition documents or asset ownership documents that are not found so that they are still obstacles when carrying out the asset certification process as a security measure, (2) there are land assets and buildings that are still problematic administratively and legally problematic which are getting worse because they are claimed by the Community, (3) the utilization and use of assets is not optimal so that the potential of large assets is not utilized optimally and seems to be idle (abandoned) and underutilized (not utilized properly) (4) buildings that are left are finally badly damaged (5) there are no rental fees for users of land and building assets, likewise there are no loan fees applied so that the potential to get income or non-tax state revenue from assets does not exist.