Article Per Year (5 Year)
p-Index From 2020 - 2025
0
P-Index
This Author published in this journals
All Journal Jurnal Teknik Industri STI Policy and Management Journal Jurnal Standardisasi
Sik Sumaedi
Unknown Affiliation
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Engineering Industrial & Manufacturing Engineering Social Sciences Other

Published : 3 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 3 Documents
Search

 1 
Perancangan Sasaran Mutu Lembaga Sertifikasi Personel Dengan Balance Scorecard Sik Sumaedi; Medi Yarmen
Jurnal Teknik Industri Vol. 12 No. 1 (2011): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol12.No1.27-33

Abstract

ISO/IEC 17024 directs Bodies Operating Certification of Person to adopt documented quality management system according to ISO 9001:2008. Bodies Operating Certification of Person that implement ISO 9001 documentation system should have quality objective. Quality objective is wished to be appropriated with institution performance indicators.Therefore, when quality objective is achieved, the institution performance is also good. The problem is quality objective in ISO 9001 is generally explained. This condition pushes Bodies Operating Certification of Person to identify the appropriate quality objective framework. Balance Score Card, a strategic performance measurement management framework that consist of 4 perspectives (financial, customer, internal process, learning and growth) that effectively proven could be solution for that problem. This research is to implement Balance Score Card performance management framework in Bodies Operating Certification of Person’s quality objective. This research is important considering there is no previous research that implement Balance Score Card in a Bodies Operating Certification of Person. The research result shows Balance Score Card based quality objective design with totally 12 quality objectives that consist of 1 financial perspective’s quality objective, 5 customer perspective’s quality objectives, 3 internal process perspective’s quality objectives, and 3 learning and growth perspective’s quality objectives.
Analisa Kepuasan Pelanggan Berbasis IPA : Studi Kasus Peserta Pelatihan di Sebuah Institusi Riset Sik Sumaedi; Darmawan Baginda Napitupulu
STI Policy and Management Journal Vol 8, No 1 (2010): Warta KIML (Journal of S&T Policy and R&D Management)
Publisher : Center for Science and Technology Development Studies, Indonesian Institute of Sciences

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (6011.58 KB) | DOI: 10.14203/STIPM.2010.99

Abstract

-
Studi Penerapan ISO 9001 pada layanan administrasi di perguruan tinggi XYZ Rahmat Nurcahyo; Sik Sumaedi
JURNAL STANDARDISASI Vol 13, No 3 (2011):
Publisher : Badan Standardisasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31153/js.v13i3.40

Abstract

Penerapan SNI ISO 9001 : 2008 telah merambah sektor pendidikan, termasuk Perguruan Tinggi. Salah satufenomena unik dalam penerapan SNI ISO 9001 : 2008 pada Perguruan Tinggi adalah pemilihan jasa administrasisebagai lingkup sertifikasinya. Penelitian ini bertujuan untuk memaparkan motif Perguruan Tinggi menerapkanSNI ISO 9001 : 2008 pada lingkup jasa administrasi, memaparkan rancangan sistem manajemen mutuPerguruan Tinggi untuk menerapkan ISO 9001 pada lingkup jasa administrasi, serta mengkaji hubungan antaramotif penerapan dan rancangan system manajemen mutu SNI ISO 9001 : 2008 pada lingkup jasa administrasidengan konteks sebuah Perguruan Tinggi swasta. Metode penelitian yang digunakan adalah Participatory ActionResearch pada Perguruan Tinggi XYZ yang berlokasi di Banten. Hasil Penelitian menunjukkan bahwa motif PTXYZ dalam menerapkan SNI ISO 9001 : 2008 pada lingkup administrasi adalah motif eksternal sementararancangan sistem manajemen mutunya bersifat minimalis untuk memenuhi persyaratan SNI ISO 9001 : 2008saja. Lebih lanjut, tulisan ini akan menjelaskan hasil kajian hubungan antara motif dan rancangan sistemmanajemen mutu.
Co-Authors Darmawan Baginda Napitupulu Darmawan Baginda Napitupulu Medi Yarmen Rahmat Nurcahyo