Bambang Nurcahyo Prastowo
Department of Computer Science and Electronics, FMIPA, UGM, Yogyakarta

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PLO User Interface based on Telegram Bot Bambang Nurcahyo Prastowo; Nur Achmad Sulistyo Putro; Oktaf Agni Dhewa
IJCCS (Indonesian Journal of Computing and Cybernetics Systems) Vol 13, No 1 (2019): January
Publisher : IndoCEISS in colaboration with Universitas Gadjah Mada, Indonesia.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/ijccs.29089

Abstract

Instant messaging services usually integrate a notification system on their users’ devices, as phone calls and short message service (SMS) systems do. Telegram is – as far as we are aware – the only popular instant messaging service that uses open source code. Telegram also provides APIs for their users, enabling the development of a bot system that allows instant messaging application to access information. Here, we study the potential use of Telegram bot as a user interface to a paperless office (PLO) system developed in our institution. We found that Telegram bot improves communication among the users; however, as the amount of messages increased, the server becomes overloaded. This limitation suggests that future works need to be directed to improving the efficiency of the bot