Article Per Year (5 Year)
p-Index From 2020 - 2025
0.408
P-Index
This Author published in this journals
All Journal Jurnal Perspektif Pembiayaan dan Pembangunan Daerah
Meironi Meironi
Faculty of Economics, Andalas University, Padang, Indonesia
Economics, Econometrics & Finance

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Population administration service satisfaction in Lima Puluh Kota District, West Sumatera Meironi Meironi; Werry Darta Taifur; Nasri Bachtiar
Jurnal Perspektif Pembiayaan dan Pembangunan Daerah Vol. 8 No. 5 (2020): Jurnal Perspektif Pembiayaan dan Pembangunan Daerah
Publisher : Program Magister Ilmu Ekonomi Pascasarjana Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (312.378 KB) | DOI: 10.22437/ppd.v8i5.10104

Abstract

Assessment of public satisfaction with an agency's performance that organizes public services needs to be assessed by involving all service attributes because service attributes cannot stand alone, and performance improvement cannot be made separately. Assessment of service attributes is one way to track consumer ratings so that service providers can understand the causes of service problems. This study uses the Importance Performance Analysis (IPA) method. From this study, it was found that the priority that needs to be improved to improve public satisfaction with population administration services is to increase the discipline of officers in serving the community, certainty of service costs, and speed of service.
Co-Authors Bachtiar, Nasri Werry Darta Taifur