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KARAKTERISTIK PERAWAT PROFESIONAL YANG DIHARAPKAN MASYARAKAT UNTUK MENINGKATKAN KEPUASAN PASIEN RAWAT INAP Ni Made Bela Utari; I Gusti Ayu Puja Astuti Dewi
Coping: Community of Publishing in Nursing Vol 4 No 2 (2016): Agustus 2016
Publisher : Program Studi Sarjana Ilmu Keperawatan dan Profesi Ners, Fakultas Kedokteran, Universitas Udayana

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Abstract

The quality of hospital services are highly influenced by the quality of services provided. The success of health services in improving services quality related with patient satisfaction. Based on several surveys, the results show that patient satisfaction is directly affected by the quality of services provided by hospital resources. In this case, the performance of health personnel particularly nurses. The aim of the study was to identify the characteristics of professional nurse expected by society to improve patient satisfaction in Sanjiwani General Hospital, Gianyar 2016. The research design was Descriptive-Cross Sectional. This study involved 250 respondents with Non-Probability Sampling technique (Purposive Sampling). Data were collected by questionnaire and analyzed by using SPSS 17. Findings of this study found that the highest percentage was in sub-variable of professional nurse characteristic based on ability to provide certain services (53.6% or 134 respondents) and the lowest percentage was in the sub-variable of professional nurse characteristic based on ability to have the autonomy to make decisions and to do nursing care (16.4% or 41 respondents). In conclusion, nurses as health care providers should possess professional nurse characteristics, especially the ability to provide humanistic health care with holistic approach. This may improve patient satisfaction as a recipient of health care services. Keywords: characteristics of professional nurses, satisfaction, society
DOMINAN FACTORS RELATED TO QUALITY OF LIFE OF PATIENTS WITH END STAGE RENAL FAILURE UNDERGOING HEMODIALYSIS AT TABANAN GENERAL HOSPITAL Anselmus Aristo Parut; I Gusti Ayu Puja Astuti Dewi
Jurnal Riset Kesehatan Nasional Vol. 2 No. 2 (2018)
Publisher : Institute Teknologi dan Kesehatan (ITEKES) Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1064.094 KB) | DOI: 10.37294/jrkn.v2i2.120

Abstract

Background : Renal failure is a clinical condition which irreversible reduction in renal function and need hemodialysis as replacement for kidney function. Hemodialysis is a dialysis that perform outsite the body. Indonesian Association Of Nephrology (Pernerfi) stated that new hemodialysis and active hemodialysis patients in Indonesia since 2007-2018 increased, 14.644 new hemodialysis patients and 7.276 active hemodialysis patients.Method : This is a descriptive analysis study with cross-sectional design and multiple logistic regression to identify dominant factor related to quality of life hemodialysis patients. Location of this research was Tabanan General Hospital. The sampling technique was nonprability sampling with total population were 166 patients. Data collected using insomnia questionnaire, family support questionnaire, quality if life questionnaire and complication observation form. Result : The result showed that, higher OR found in intra hemodialysis variabel (OR:180,917), which mean that intra hemodialysis complication is a dominan factor related to quality of life hemodialysis patients. Patients who had complication were more likely to have low quality of life. Further study are needed to identify factors related to intra hemodialysis complications.  Keywords : Dominan factors, intra hemodialysis complications, quality if life, end stage renal failure, hemodialysis.