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Prihwanto Budi S
RSD dr. Soebandi Jember
Health Professions Library & Information Science

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Studi Kualitas Pelayanan Apotek Ditinjau dari Tingkat Kepuasan Konsumen di Kecamatan Sumbersari Jember (Study of Pharmacy Quality Service According to Costumer Satisfaction Levels in Sumbersari Jember) Desinta Sylviana Putri Diarti; Prihwanto Budi S; Wiratmo Wiratmo
Pustaka Kesehatan Vol 2 No 3 (2014)
Publisher : UPT Percetakan dan Penerbitan Universitas Jember

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Pharmacy is one of many place that provide products and services linked to customer satisfaction. To increase the quality of pharmacy services, we need know costumer satisfaction levels about the pharmacy services they received currently. The aim of this research was to know customer satisfaction level of pharmacy services. This was the descriptive type research with purposive sampling. The sampling method was proportional stratified random sampling. Samples were 100 respondents from 13 pharmacies. Data obtained by distributing questioner that measure the level of satisfaction based on five dimensions of satisfaction that is tangible, responsiveness, reliability, assurance and empathy. The data then was analyzed using correlation value, by comparing the perception of reality and hope which was showed in Cartesian diagram. The results showed that consumers have a good perception of the pharmacy service on all the dimensions indicated on the interpretation of high-value, which means the level of satisfaction is very satisfied. Keywords: satisfaction, pharmacy services, Jember
Hubungan antara Kebiasaan Merokok dengan Kejadian Hipertensi di RSD dr. Soebandi Jember (Correlation Between Smoking and the Incidence of Hypertension in Department of Cardiovascular Disease RSD dr. Soebandi Jember) Cici Eirmawati; Wiratmo Wiratmo; Prihwanto Budi S
Pustaka Kesehatan Vol 2 No 2 (2014)
Publisher : UPT Percetakan dan Penerbitan Universitas Jember

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Hypertension is one of the non-communicable diseases that becoming a very serious health problems at this time. In Indonesia, approximately 6.8% of the causes of death at all ages due to hypertension. Smoking is one of the risk factor of hypertension. The purpose of this study is to determine correlation between smoking and the incidence of hypertension. The method of this research was a case control study. The sampling technique was the lottery technique. This research was conducted in Department of Cardiovascular Disease RSD dr. Soebandi Jember on May 9 to June 9, 2014 with 44 case respondents and 88 control respondents. The data was analyzed using logistic regression. The test results showed that smoking have a significant association with hypertension; 1) Correlation between smoking and hypertension (Sig. = 0.000; OR = 6.429); 2) Correlation between the number of cigarettes smoked and hypertension (Sig. = 0.000; OR = 2.490); 3) Correlation between the type of cigarettes smoked and hypertension (Sig. = 0.000; OR = 3.519); 4) Correlation between the duration of smoking and hypertension (Sig. = 0.000; OR = 2.902). As a conclusion, there is a correlation between smoking and the incidence of hypertension in men aged 30-60 years in Department of Cardiovascular Disease RSD dr. Soebandi Jember. Keywords: hypertension, smoking, number of cigarettes, type of cigarettes, duration of smoking
Co-Authors Cici Eirmawati Desinta Sylviana Putri Diarti Wiratmo Wiratmo