Article Per Year (5 Year)
p-Index From 2021 - 2026
0
P-Index
This Author published in this journals
All Journal Kajian Ilmiah Mahasiswa Manajemen
JAN KHO
Unknown Affiliation
Decision Sciences, Operations Research & Management

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
ANALISIS PENGARUH WEBSITEDESIGN, RELIABILITY, CUSTOMER SERVICE, DAN TRUST TERHADAP ONLINE SHOPPING PADA TOKO GRAMEDIA ONLINE KHO, JAN
Kajian Ilmiah Mahasiswa Manajemen Vol 1, No 4 (2012)
Publisher : Kajian Ilmiah Mahasiswa Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (145.647 KB)

Abstract

The purpose of this study is to examine the effect of independent variable which are website design, reliability, customer service, and trust against dependent variable online shopping on online shop gramedia. This gramedia store is one the biggest store in Indonesia and one of them is located in Surabaya. Its provide a variety of education books, magazine etc. analytical techniques used in this study were multiple liniear regression analysis. The result showed that website design, reliability, customer service, and trust have a positive influence on online shopping that happens on online store gramedia.
Co-Authors