Soon Lay Khuan
School of Management, Universiti Sains Malaysia

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Organizational Justice as an Antecedent of Job Performance Nasurdin, Aizzat Mohd.; Khuan, Soon Lay
Gadjah Mada International Journal of Business Vol 9, No 3 (2007): September - December
Publisher : Master of Management, Faculty of Economics and Business, Universitas Gadjah Mada

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Abstract

The present research examines the influence of organizational justice (distributive justice and procedural justice) on predicting job performance (task performance and contextual performance). Survey data were drawn from a sample of 136 customer-contact employees within the telecommunications industry in Malaysia. Results of the regression analysis illustrate that distributive justice alone has a significant and positive relationship with task performance. On the other hand, only procedural justice is found to be significantly and positively related to contextual performance. Implications of the findings and directions for future research are highlighted.
Role Stressors and Job Performance: An Empirical Investigation in Malaysia Nasurdin, Aizzat Mohd.; Khuan, Soon Lay
The South East Asian Journal of Management Vol. 2, No. 1
Publisher : UI Scholars Hub

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Abstract

The purpose of this study was to empirically evaluate the influence of role stressors (role conflict and role ambiguity) in predicting job performace (task performance and contextual performance). Survey data was drawn from a sample of 136 customer-contact employees within the telecomunications industry of Malaysia. Results of the regression analyses showed that role conflict alone had a significant and negative relationship with task performance. On the other hand, both role conflict and role ambiguity were found to be significantly and negatively related to contextual performance. Implications of the findings and directions for future research are discussed.