Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Consensus : Jurnal Ilmu Hukum
Yunita Pransisca
Unknown Affiliation
Arts Humanities Economics, Econometrics & Finance Education Health Professions Law, Crime, Criminology & Criminal Justice Social Sciences

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
ANALISIS KINERJA DAN BUDAYA MUTU DI IGD RS PKU MUHAMMADIYAH YOGYAKARTA II Erwin Santosa; Yunita Pransisca
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 2, No 2 (2013): July
Publisher : Universitas Muhammadiyah Yogyakarta in Clollaboration with ADMMIRASI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v2i2.1094

Abstract

Concern to quality service in nowadays becoming global issue that triggered by consciousness to give best service for patient or by request from eksternal side of hospital. Goverment push hospital to give good quality of service by giving evaluation of hospital standarization. PKU Muhammadiyah Hospital Jogjakarta unit II which new one of health service unit right now striving to improve quality of service. Result of the beginning observation findout evaluation of activity are often neglected, particularly on unit emergency. The objective of this observation is to find out performance and quality culture in management unit emergency of PKU Muhammadiyah Hospital Jogjakarta unit II, This observation using qualitative method with case study as observation plan that using interview as observation instrument involving board of management and officer of unit emergency of PKU Muhammadiyah Hospital Jogjakarta unit II. The Self Assesment accreditation in 2008 and first edition of accreditation standard in 2012 result show that quality service standard that using by unit emergency of PKU Muhammadiyah Jogjakarta unit II for develop their quality of service its guided line for survey of hospital accreditation in 2008 instructed by Indonesia health ministry that poured into activity guidance of unit emergency, but because lack availability of unit emergency officer make unit emergency can’t support implementation of unit emergency activity guidance. Working culture in unit emergency of PKU Muhammadiyah Hospital Jogjakarta unit II its only doing fast emergency response but not yet support quality service development because not yet develop service evaluation process. Service process evaluation hard to do because of limitation number of human resource. The result of unit emergency performance show by AKPPGD, DOA and result of accreditation in 2008 already achieve the standard, but not yet fulfill quality standard evaluation of health service management base on first edition of accreditation in 2012. Keyword: Performance, Quality, Accreditation, IGD
Penerapan Pasal 20 Ayat 1 Undang-Undang Nomor 25 Tahun 2009 Tentang Pelayanan Publik Terhadap Standar Pelayanan Pemerintah Terhadap Masyarakat Utama Syahputra; Seprizal Effendi; Muhammad Jaim Dani; Yunita Pransisca; Abdurrahman Fahmi
Consensus : Jurnal Ilmu Hukum Vol. 1 No. 4 (2023)
Publisher : Sekolah Tinggi Ilmu Hukum Sumpah Pemuda

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Public services must also be able to keep up with technological developments in the digital age as it is today. Information and communication technology can improve the efficiency and effectiveness of public services. Examples are the use of mobile apps that make it easier for people to access services such as consultation, complaints, and document registration. Thus, people can finish their affairs more easily and more quickly than entering the office of ministry.
Co-Authors Abdurrahman Fahmi Erwin Santosa Muhammad Jaim Dani Seprizal Effendi Utama Syahputra