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CHRISTOPH BEHRENS
Associate Professor for Public Management and Politics Universitas Muhammadiyah Yogyakarta
Social Sciences

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Success Factors for an E-Government Strategy: Austrian Experiences, Indonesian Challenges CHRISTOPH BEHRENS
Jurnal Studi Pemerintahan Vol 3, No 1 (2012): February 2012
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jgp.2012.0003

Abstract

Focus of this paper are success factors for the implementation of an E-Government strategy. Whileconcepts for a sophisticated strategy process in Public Sector are delivered on a regular basis, the gapbetween ambitious planning and its implementation seems to get wider. Authors seek to define whatmakes a “good strategy” in order to enhance management capacity. Meanwhile some scholars fromPolitical Science see limitation of Governments on announcements which are not followed up bysufficient action rather as systematic problems, challenging concept and rules of liberal westerndemocracy, or owed to growing complexity of Governance under the conditions of globalization. Incontext of the introduction of New Public Management and its perception of citizens as customers andon the basis of new available technical options in Information Society, a key Governance reform projectin European and other Countries over the last fifteen years has been the introduction of E-Government.European market leader in this field is Austria. The author reviews concept and implementationexperiences of the Austrian E-Government strategy, analyzes key success factors and opens adiscussion, under which conditions a successful implementation of E-Government can take place inIndonesia.
Success Factors for an E-Government Strategy: Austrian Experiences, Indonesian Challenges Christoph Behrens
Jurnal Studi Pemerintahan Vol 3, No 1 (2012): February 2012
Publisher : Department of Government Affairs and Administration, Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jgp.2012.0003

Abstract

Focus of this paper are success factors for the implementation of an E-Government strategy. While concepts for a sophisticated strategy process in Public Sector are delivered on a regular basis, the gap between ambitious planning and its implementation seems to get wider. Authors seek to define what makes a “good strategy” in order to enhance management capacity. Meanwhile some scholars from Political Science see limitation of Governments on announcements which are not followed up by sufficient action rather as systematic problems, challenging concept and rules of liberal western democracy, or owed to growing complexity of Governance under the conditions of globalization. In context of the introduction of New Public Management and its perception of citizens as customers and on the basis of new available technical options in Information Society, a key Governance reform project in European and other Countries over the last fifteen years has been the introduction of E-Government. European market leader in this field is Austria. The author reviews concept and implementation experiences of the Austrian E-Government strategy, analyzes key success factors and opens a discussion, under which conditions a successful implementation of E-Government can take place in Indonesia.
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