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Understanding Through the Click: How Social Media Guides or Misleads the Issue of Halal Products Widyoretno Adiani
Advanced Qualitative Research Vol. 2 No. 1 (2024): Advanced Qualitative Research
Publisher : RSF Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/aqr.v2i1.2189

Abstract

The awareness and understanding of Halal issues have significantly increased in recent times due to the prevalent use of social media. Nevertheless, the abundance of information often leads to the guidance of understanding, yet its credibility occasionally remains in doubt. Based on this condition, this study explores the role of social media as a catalyst for driving understanding of Halal issues, alongside its role in spreading misled information and investigating the responses of Muslim individuals to this dynamic. Using a systematic literature review (SLR), this study encompassed an analysis of 20 recent research articles published between 2016 and 2023 that fulfilled the inclusion and exclusion criteria and quality assessment, focusing on the discussion of Halal issues across various social media platforms. The findings reveal multiple insights, notably emphasizing that social media serves as a mediator between religion, the market, and consumption in significant ways, particularly in fostering awareness of Halal products and issues. Moreover, the study sheds light on the sensitivity of Halal issues, which are deeply intertwined with individuals’ beliefs and religiosity, thereby eliciting strong reactions and prompting community resistance even in the absence of confirmed information. In addition to presenting insights, this study identified potential issues that warrant further investigation in future studies. These endeavors are intended to enhance understanding within the field of Halal Studies and provide practical insights for the Halal industry to better understand the needs and perspectives of the Muslim population in the digital age.
External Drivers of E-Wallet Continuance and Loyalty Among Mid-to-Late Adulthood Consumers in Indonesia Widyoretno Adiani
Applied Quantitative Analysis Vol. 1 No. 1 (2021): June 2021
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/quant.3991

Abstract

The rapid growth of digital payments in Southeast Asia, particularly Indonesia, has transformed financial behaviors, yet significant adoption and usage gaps remain among mid-to-late adulthood consumers. This study investigates the determinants of e-wallet continuance usage and loyalty within this mid-to-late adulthood segment in Indonesia, here referring to individuals aged 40 years and above, a demographic increasingly important to the nation’s digital economy. Drawing on Expectation Confirmation Theory and supported by insights from technology adoption and institutional perspectives, the research examines the influence of government support, social influence, and network externalities on continuance usage, and the role of continuance usage in shaping loyalty. Using a quantitative, cross-sectional design, data were collected from 223 e-wallet users within the targeted age segment and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings show that government support and social influence positively predict continuance usage, underscoring the importance of institutional legitimacy and interpersonal cues in reinforcing digital payment engagement among mid-to-late adulthood consumers. In contrast, network externalities do not significantly influence continuance usage, suggesting that market-wide adoption cues play a limited role for this demographic. The results also confirm that continuance usage strongly predicts loyalty, highlighting the importance of sustained user experience in fostering long-term commitment to e-wallet platforms. Collectively, these insights offer theoretical contributions to fintech continuance literature and practical implications for strengthening digital inclusion and user retention among older consumers.
Cashless Society in Progress: Capturing Different Generations’ Perspectives toward External Influence in E-Wallet Usage Widyoretno Adiani; Atik Aprianingsih; Mustika Sufiati Purwanegara
Journal of Economics, Business, and Accountancy Ventura Vol. 24 No. 2 (2021): August - November 2021
Publisher : Universitas Hayam Wuruk Perbanas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14414/jebav.v24i2.2677

Abstract

The use of non-cash transaction, which is currently popular in the public, has made the topic of a cashless society discussed more often. A cashless society is a condition where people transact without using cash money so that it leads to the process from the conventional into the cashless society. In this condition, the involvement of each generation is needed. This study tries to investigate how each generation's perspective—both the younger generation and the older generation, toward the external factors, namely social influence, government support, and network externalities—affect their use of non-cash transactions in the form of e-wallet. The data were collected using focus group discussion (FGD) and a survey of 489 respondents. The data were analyzed using PLS-SEM. This research reveals how different generations have a different perspective on e-wallet and the government support has a more significant influence on the older generation than the younger generation, who tend to be more influenced by peers or family. However, both generations emphasized how the network externalities influenced the continuance usage in this service. This result implies the importance of e-wallet service providers to expand the network and collaborating with various actors to retain customers.