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All Journal Lontar Komputer: Jurnal Ilmiah Teknologi Informasi
I Made Gede Sri Artha
STIMIK STIKOM INDONESIA
Computer Science & IT

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Rancang Bangun STIKI Class Facilities E-Complaint Ni Kadek Ariasih; I Made Gede Sri Artha
Lontar Komputer : Jurnal Ilmiah Teknologi Informasi Vol. 8, No. 2 Agustus 2017
Publisher : Institute for Research and Community Services, Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (465.359 KB) | DOI: 10.24843/LKJITI.2017.v08.i02.p04

Abstract

STMIK STIKOM Indonesia is one of the institutions in the field of computer-based education. In order to support the effectiveness of the implementation of teaching and learning activities that take place, it is need a service that support the availability of adequate class facilities and complaints services if there are constraints on facilities in the classroom. So far, the management of complaints complaints against classroom facilities or in the labarotorium which is handled by the Household Management Section is still on manua basis. In terms of record and handle complaints it is required information system which called STIKI Class Facilities E-Complaint. This system can assist the Household Management Section in monitoring complaints from the condition of existing room facilities if experiencing problems and also can improve the quality of service in handling complaints. The software development process model used is prototype and Web-based model with PHP and MySQL database.
Co-Authors Ni Kadek Ariasih, Ni Kadek