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All Journal EMITTER International Journal of Engineering Technology
Imran Saleem
University of Management and Technology, Lahore, Pakistan
Computer Science & IT

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Addressing Communication, Coordination and Cultural Issues in Global Software Development Projects Sami-Ul-Haq; Muhammad Naeem Ahmed Khan; Aamir Mehmood Mirza; Saif Ur Rehman; Raja Asif Wagan; Imran Saleem
EMITTER International Journal of Engineering Technology Vol 9 No 1 (2021)
Publisher : Politeknik Elektronika Negeri Surabaya (PENS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24003/emitter.v9i1.558

Abstract

The field of Global Software Development has been an active area of research for the last two decades due to its enormous benefits such as lower labor cost, faster development and easy access to the skilled labor pool. Apart from these benefits, it faces some challenges like communication, coordination, trust and configuration management etc. These challenges arise primarily due to physical, cultural and time zone differences. The empirical studies highlight that the existing Global Software Development solutions do not fully meet the user needs as there are still several gaps in these solutions. Therefore, to fulfill these gaps, there is a need to develop novel frameworks that address outstanding issues. In this paper, we have attempted to address the aforesaid GSD challenges. The practitioners can benefit from our proposed framework during the execution of GSD projects. The proposed framework mainly focuses on the root causes of the two principal challenges namely the communication and cultural differences. We believe that if the team members of a software project can communicate effectively and show considerations for others by imparting due reverence to the cultural norms, then the other residual issues can easily be reduced and minimized.
Co-Authors Aamir Mehmood Mirza Muhammad Naeem Ahmed Khan Raja Asif Wagan Saif Ur Rehman Sami-Ul-Haq