Miftahuddin
UIN Syarif Hidayatullah Jakarta

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Journal : TAZKIYA JOURNAL OF PSYCHOLOGY

Effect Of Job Embeddedness, Job Satisfaction, And Organizational Commitment On Employee Turnover Intention Damas Aunul Kholiq; Miftahuddin Miftahuddin
‎‎‎TAZKIYA Journal of Psychology Vol 5, No 1 (2017): TAZKIYA Journal of Psychologi
Publisher : Fakultas Psikologi UIN Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/tazkiya.v22i1.8154

Abstract

This study was conducted to determine the effect of job embeddedness, job satisfaction, and organizational commitment towards employees turnover intention. The authors assume that job embeddedness, job satisfaction and organizational commitment significantly affect employees turnover intention. This study uses a quantitative method approach with multiple regression analysis. Population in this study are 402 employees of Bank BCA Kanwil Alam Sutera and 211 employees as a sample. Taken with non probability sampling technique. In this study, using a scale of turnove intention based on Mobley, Horner, & Hollingsworth (1978), job embeddedness scale based on Mitchell, Holtom, Lee, et al. (2001 job satisfaction scale based on Spector (1997) , and organizational commitment scale based on Allen & Meyer (1990). The result shows there was significant mutual effect of the job embeddedness, job satisfaction, and organizational commitment to employees turnover intention. Results of minor hypothesis test known that only two independent variable has asignificant influence with employees turnover intention, which is sacrifice organization and reward. DOI: 10.15408/tazkiya.v22i1.8154
Stressor, Abusive Supervision dan Tipe Kepribadian Terhadap Kelelahan Emosional Astuti Jovitasari; . Miftahuddin
‎‎‎TAZKIYA Journal of Psychology Vol 7, No 1 (2019): TAZKIYA Journal of Psychology
Publisher : Fakultas Psikologi UIN Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (555.328 KB) | DOI: 10.15408/tazkiya.v7i1.13498

Abstract

The purpose of this study was to see how the influence of stressors from customers, abusive supervision and personality types on emotional fatigue experienced by frontliner employees at the hotel (N = 150). Current study used quatitative method. The scale used in this study is Customer-related Social Stressors, Abusive Supervision, Big Five Inventory (BFI). The results of this study indicate that only three independent variables were stated to significantly affect employee emotional exhaustion. Where the three variables are customer expectations that are not appropriate, verbal aggression from customers and abusive supervision.