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PENGARUH PROMOSI DAN KUALITAS PELAYANAN TERHADAP KEPERCAYAAN PASIEN PADA RUMAH SAKIT ANNISA MEDIKA 2 PEKANBARU Annisa Shofiana
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 6: Edisi II Juli - Desember 2019
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

This study aims to find out how the influence of promotion (advertising. Sales promotion, and public relations) and service quality (Tangibles, Empathy, Reliability, Responsiveness and Assurance) on patient trust (Ability, Benevolence and Integrity) at Annisa Medika 2 Hospital Pekanbaru.The population in this study were patients who visited Annisa Medika 2 Pekanbaru Hospital. With 100 samples, sampling uses the Slovin formula. The research data collection is in the form of primary data, with questionnaires as research instruments and secondary data in the form of company archives, the dta analysis used is using multiple linear regression, determination test, t test and f test with the help of the SPSS program. From the results of data analysis which includes tests of validity, rebility, and multiple linear regression, the results of the t test show the calculation of t count (9.653)> t table (1,984) and sig. (0,000) <0,05. This means that the Promotion variable has a significant effect on Patient Trust. And the results of the study indicate the calculation of t arithmetic (8.995)> t table (1,984) and sig. (0,000) <0.05. This means that the Service Quality variable has a significant effect on Patient Trust and based on the simultaneous test it is concluded that promotion and service quality together have a significant effect on patient trust with a large influence of 56.6% at Annisa Medika 2 Hospital Pekanbaru.Keywords: Promotion, Service Quality, Patient Trust
MANAJEMEN STRATEGI PERKEMBANGAN DANA PENSIUN SYARIAH DI INDONESIA Isepputri; Nurul Karimah; Riska Dwi Amalia; Annisa Shofiana; Muhammad Taufiq Abadi
JURNAL ILMIAH RESEARCH AND DEVELOPMENT STUDENT Vol. 2 No. 1 (2024): Februari
Publisher : CV. ALIM'SPUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59024/jis.v2i1.567

Abstract

Islamic pension funds are Islamic financial institutions that have characteristics to be used in order to maintain the continuity of one's income when one is no longer productively working. The purpose of this research is to find out how the role of Islamic pension funds in improving Islamic finance. This type of research is qualitative research by describing data in the form of words, schemes, images and series of sentences. The research method used is library research, which is a method of collecting data by understanding and studying theories from various literatures related to the research. Data collection uses the method of finding sources and constructing them from various sources, such as books, journals, research, law books, fiqh siyasah books, maqasid sharia books, Islamic law encyclopedias, Islamic law journals, language dictionaries and legal dictionaries, and other literature sources. The result of this research is that the increase in the number of participants in sharia pension funds occurs because Indonesian people are interested in using sharia financial products. The existence of an institution that stands in helping people like DPLK Muamalat in preparing their retirement from an early age is very easy for the people of Indonesia.