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All Journal Jurnal Ilmiah Mahasiswa Ekonomi Manajemen
Syarifah Evi Zuhra
Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Syiah Kuala
Economics, Econometrics & Finance

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PENGARUH REPUTASI DAN KUALITAS INFORMASI YANG DIMEDIASI OLEH KEPERCAYAAN TERHADAP MINAT BELI PADA PENGGUNA SHOPEE DI KOTA BANDA ACEH Rizqullah Rizqullah; Syarifah Evi Zuhra
Jurnal Ilmiah Mahasiswa Ekonomi Manajemen Vol 6, No 4 (2021): November
Publisher : Departemen Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jimen.v6i4.18416

Abstract

This study aims to measure the effect of Reputation and Quality Information on Purchase Intention mediated by Trust at Shopee‟s buyers in Banda Aceh City. The sample used in this study were customers of Shopee in Banda Aceh City, amounting to 150 respondents. Data collection equipment used in this study is a questionnaire. The sampling technique used is nonprobability sampling and purposive sampling. Hierarchical Linear Modelling (HLM) is used as an analytical method to determine the effect of the variables involved. Based on the results of HLM that reputation has a significant effect on trust, Quality information has a significant effect on trust, Reputation has a significant effect on purchase intention, Quality information has a significant effect on purchase intention, Trust has a significant effect on purchase intention, Trust mediates the effect of reputation on purchase intention and trust mediates the effect of quality information on purchase intemtion
PENGARUH IKLAN TERHADAP LOYALITAS MEREK YANG DIMEDIASI OLEH KETERLIBATAN PELANGGAN DAN KEPERCAYAAN MEREK PADA PENGGUNA SCARLETT WHITENING Raihanum Putri; Syarifah Evi Zuhra
Jurnal Ilmiah Mahasiswa Ekonomi Manajemen Vol 8, No 1 (2023): Februari
Publisher : Departemen Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jimen.v8i1.23489

Abstract

This study aims to measures the Effect of Advertisement on Brand Loyalty mediated by Customer Engagement and Brand Trust to Scarlett Whitening Users. The sample used in this study was the users of Scarlett Whitening, amounting to 210 respondents. The sampling technique used is purposive sampling. Structural Equation Modeling (SEM) was used as an analytical method to determine the effect between the variables involved. Based on the result of the SEM analysis, it was identified that advertisement affect brand loyalty, advertisement affect customer engagaement, advertisement affect brand loyalty, customer engagement affect brand loyalty, brand trust affect brand loyalty, customer angagement partially mediates the affect of advertisement on brand loyalty, and brand trust partially mediates the effect of iklan to brand loyalty.
Co-Authors Raihanum Putri Rizqullah Rizqullah