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All Journal ELT Echo
Pia Nuristiana
State Univeristy of Jakarta
Arts Humanities Education Languange, Linguistic, Communication & Media

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PARTICIPANT ROLES AND PROCESS TYPES IN ENGLISH HEALTH INSURANCE FORMS (A study of Content Analysis) Pia Nuristiana
ELT Echo : The Journal of English Language Teaching in Foreign Language Context Vol 3, No 2 (2018): DECEMBER 2018
Publisher : IAIN Syekh Nurjati Cirebon

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (608.734 KB) | DOI: 10.24235/eltecho.v3i2.3310

Abstract

Abstract: The paper reports on a study that investigated about the English health insurance claim form with content analysis and the systemic functional approach for the purpose of identifying process types and participant roles. According to Systemic Functional Linguistics, the experience is a process that shows “what’s going on” and “who is involved”. Thus, the experience is represented by a clause. The data consisted of 313 clauses from 5 English health insurance claim form. Results revealed five types of process, they are material, verbal, relational, mental, and existential process. Results revealed 62,9 % material process, 5,1% verbal process, 2,2% mental process, 21,4 % relational process, dan 0,9% existensial process. It means every process represents the primary elements and shows the actions.Key words: clause, giving and demanding, process types
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