Darmawan Napitupulu
Research Center of Quality System and Testing Technology, Indonesian Institute of Sciences

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Sosio-Technical Factors of E-Government Implementation Darmawan Napitupulu; Dana Indra Sensuse; Yudho Giri Sucahyo
Proceeding of the Electrical Engineering Computer Science and Informatics Vol 4: EECSI 2017
Publisher : IAES Indonesia Section

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (237.491 KB) | DOI: 10.11591/eecsi.v4.1095

Abstract

The failure of e-Government in a number of sector units happened because the implementation of e-Government is not easy. The old paradigm assume that e-Government is simply by installing a computer makes the implementation of e-Government failure. In fact, the success of e-Government is influenced by various factors called Critical Success Factors (CSFs). This study aims to map CSFs that influenced implementation of e-Government into two term of both technology and non-technology factors. The results showed a 67 CSFs of e-Government implementation identified was successfully mapped into seven dimensions ITPOSMO (Information, Technology, Process, Objective, Staffing & Skill, Management and Other Resource).