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Pengaruh Corporate Social Responsibility Terhadap Citra Perusahaan dan Loyalitas Nasabah Bank Muamalat di Surabaya Tiara Anindya Virana
Jurnal Masharif al-Syariah: Jurnal Ekonomi dan Perbankan Syariah Vol 4, No 1 (2019)
Publisher : Universitas Muhammadiyah Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (361.9 KB) | DOI: 10.30651/jms.v2i1.3476

Abstract

Abstrak Penelitian ini bertujuan untuk mengetahui pengaruh CSR terhadap citra perusahaan dan loyalitas  nasabah bank Muamalat di Surabaya. Penelitian ini menggunakan kuesioner dalam pengumpulan data primer dan pendekatan kuantitatif dengan menggunakan Path Analysis. Jumlah sampel yang digunakan adalah 30 nasabah yang telah menjadi nasabah Bank Muamalat minimal 1 tahun. Pengambilan sampel dalam penelitian ini menggunakan purposive sampling. Hasil penelitian menunjukkan bahwa CSR tidak berpengaruh langsung secara signifikan terhadap Loyalitas nasabah, namun CSR berpengaruh signifikan terhadap Loyalitas melalui variabel citra perusahaan. Kata Kunci : CSR, Loyalitas, Citra Perusahaan 
THE INFLUENCE OF PROBLEM FINANCING ON THE PERFORMANCE OF SYARIAH BANKS IN INDONESIA Lely Dwi Rahmawati; Haqiqi Rafsanjani; Tiara Anindya Virana
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 3 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i3.2963

Abstract

In the context of economic globalization, the Islamic banking sector has demonstrated significant growth. However, a major challenge faced by Islamic banks is the high ratio of Non-Performing Financing (NPF), which can hinder the banks' financial performance. This study aims to investigate whether problematic financing, known as Non-Performing Financing (NPF), affects the financing performance of Islamic banks in Indonesia during the 2014-2023 period. The research adopts a quantitative approach using Time-Series methods and analytical techniques such as Vector Error Correction Model (VECM) to evaluate the relationship between Non-Performing Financing (NPF) and Return on Assets (ROA) and Capital Adequacy Ratio (CAR) as indicators of bank performance. The findings of this study reveal a negative relationship between NPF and both ROA and CAR, considering the importance of risk management in maintaining the performance of Islamic banks. This research contributes to understanding the performance dynamics of Islamic banks in Indonesia and their implications for financial system stability.