Eko Wijaya
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ANALISISTINGKATKEPUASANKONSUMEN PADA RESTORAN CEPATSAJI MENGGUNAKAN FUZZY MAMDANI Eko Wijaya; Desi Arisandi; Tri Sutrisno
Jurnal Ilmu Komputer dan Sistem Informasi Vol 9, No 1 (2021): JURNAL ILMU KOMPUTER DAN SISTEM INFORMASI
Publisher : Fakultas Teknologi Informasi Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (368.853 KB) | DOI: 10.24912/jiksi.v9i1.12666

Abstract

The development of technology is the root of the civilization of society in carrying out their daily activities. In its application, technology can make it easy to access information that helps people to find out certain information, one of which is the level of consumer satisfaction with fast food restaurants.Fast food restaurants have become an important factor in people's daily activities. To fulfill its role in people's lives, fast food restaurants serve food and services for their consumers. Fast food restaurants with decent service, as well as good food prices and quality will certainly result in a high level of satisfaction from consumers with these fast food restaurants.The Fuzzy Mamdani method is one part of the Fuzzy Inference System which is useful for drawing conclusions or the best decisions in uncertain problems. In its application, the criteria for fast food restaurants become variables to determine the level of consumer satisfaction with these fast food restaurants. The Fuzzy Mamdani method forms a fuzzy set of input variables, then implements the implication function, then composes the rules, then defuzzy to get the level of consumer satisfaction with fast food restaurants. In determining the level of customer satisfaction, Fuzzy Mamdani obtained an accuracy rate of 100%.
Sistem Informasi Pembayaran Sumbangan Pembinaan Pendidikan (Spp) Berbasis Web Pada Markaz Quran Utrujah Fahri Hamadani; Eko Wijaya
Jurnal Penelitian Rumpun Ilmu Teknik Vol. 2 No. 1 (2023): Februari : Jurnal Penelitian Rumpun Ilmu Teknik
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/juprit.v2i1.1854

Abstract

Payment tuition is a school financial component that handles administrative tasks to manage incoming and outgoing cash flows in an educational institution. Utrujah International Islamic College has a payment tuition process that is still experiencing problems because it is still processing financial data manually, namely by recording transactions in a book and using Microsoft Excel for reporting, so the process of paying fees there is still problematic. Therefore it is prone to errors in the procedure for recording transactions. This design aims to improve school administration payment services, speed up data management and prevent data input errors. Making a web-based system will be made using the waterfall and UML methods which will be discussed in this study. This payment tuition system was successfully built with waterfall method and using the PHP programming language. System testing was successfully carried out using blackbox testing.