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All Journal Journal of the Indonesian Mathematical Society JATI (Jurnal Mahasiswa Teknik Informatika) Infotech: Journal of Technology Information Jurnal Pemberdayaan Masyarakat Indonesia (JPMI) Sewagati DEDIKASI : Jurnal Pengabdian Kepada Masyarakat
Eko Ariawan
Universitas Prasetiya Mulya, Jakarta, Indonesia
Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Languange, Linguistic, Communication & Media Mathematics Public Health Social Sciences Other

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Journal : Infotech: Journal of Technology Information

 1 
PERANCANGAN DAN ANALISIS PROSES BISNIS APLIKASI ADOPSI HEWAN PELIHARAAN Geasela, Yemima Monica; Ariawan, Eko; Lee, Francka Sakti; Andry, Johanes Fernandes; Verawaty, Verawaty; Kezia, Kezia
Infotech: Journal of Technology Information Vol 11, No 1 (2025): JUNI
Publisher : ISTEK WIDURI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37365/jti.v11i1.342

Abstract

The pet adoption application aims to simplify and speed up the animal adoption process by connecting potential adopters with adoption service providers. This research aims to design and analyze business processes in this application using the Business Process Model and Notation (BPMN) approach. BPMN is used to visualize workflows in a structured manner and identify potential inefficiencies and Opportunities for improvement in existing systems. The research process involved collecting data through interviews, observations, and analysis of documentation from animal adoption organizations and potential adopters. BPMN modeling is carried out to describe business processes in two conditions: before and after application implementation. Analysis is carried out to evaluate changes in efficiency, effectiveness and user experience after the system is implemented. The research results show that this application is able to simplify the adoption process by reducing the number of manual steps, speeding up adoption application processing, and increasing user engagement. In addition, recommendations for improvements are provided to further improve integration between processes and minimize the potential for operational errors. This research concludes that the BPMN approach is effective in designing and analyzing pet adoption application business processes. These findings contribute to the development of similar applications by providing guidance for creating workflows that are efficient, standardized, and responsive to user needs.
Co-Authors Ariawan, I Wayan Atmaja, Nathasya Raynata Bagas Tanamora, Ferrardo Maxell Darian, , Juan David Hatta, Nicholas Francka Sakti Lee Geasela, Yemima Monica Johanes Fernandes Andry Josia, Michael Kencana, Stephanliong KEZIA, KEZIA Kores, Julian Pinira Langi, Jaqueline Aurelia Liong, Daphine Maria Zefanya Sampe Monica Geasela, Yemima Muslim, M.A. Aziz Navania, Sharine Paisellah, Kezia Pranata, Kevin Pribadi, Aurelia Priska, Maria Putri, Joselyn Erlina Riani, Stefany Elsha Rusli, Darren Sakti Lee, Francka Salmun, Rafasadia Samudra, Yeheskial Panji Setiawan, Elisa Setijoso, Maria Katherine Loreta Soh, Brigitta SRI RAHAYU Sukarno, Handoko Suroso, Alicia Sophie Suryajaya, William Randy Tanjaya, Verawaty Tanujaya, Aldho Teddy Trilaksono Tjahjono, Yohanes Nelsen Vanessa, Emanuella Verawaty Verawaty Via, Selly Vivian, Whitney Wihardjo, Joshua Evano Wijaya, Callie Wijaya, Marco Nathaniel