Fatim Nugrahanti
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Metode Importance Performa Analisys (IPA) sebagai Penentuan Kepuasan dan Kenyamanan Pengguna Website Universitas PGRI Madiun Fatim Nugrahanti; Kelik Sussolaikah
Jurnal Processor Vol 16 No 2 (2021): Processor
Publisher : LPPM STIKOM Dinamika Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33998/processor.2021.16.2.996

Abstract

PGRI Madiun University is an institution in the city of Madiun in its development using the website as a tool to promote. Today's technology is very advanced and has many benefits for life in our environment. Website is an effective promotional media, providing information and receiving information speed is very fast. Therefore, PGRI Madiun University uses the website for promotional purposes in addition to academic activities so far. Correct and accurate information will have an impact on society, and the trust given to the community will also increase. Analysis of the quality of use and utilization of the website to see visitor satisfaction with information and services when viewed from user satisfaction is needed to measure user satisfaction. This study analyzes how much user satisfaction is with the university website using the Importance Performance Analysis (IPA) approach. The results of the Importance Performance Analysis (IPA) analysis show that several recommendations are obtained from the results of the analysis of this research which are the priority and the main thing to be maintained is the quality of information. So that visitors feel faster and more accurate in obtaining information with the PGRI Madiun University website. Keywords: Website. Importance Performance Analysis, Analysis.
Perancangan dan Pembuatan Program Notifikasi Masa Aktif Kompas Gramedia Value Card ( KGVC ) sebagai Media Informasi Customer (Studi Kasus pada Toko Buku Gramedia Madiun) Panggede Wahyudistrio; Fatim Nugrahanti
DoubleClick: Journal of Computer and Information Technology Vol 1, No 1 (2017)
Publisher : Universitas PGRI Madiun

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (529.123 KB) | DOI: 10.25273/doubleclick.v1i1.1366

Abstract

Kompas Gramedia (KG), bekerja sama dengan Bank Central Asia (BCA) menerbitkan Kompas Gramedia Value Card (KGVC), yang memasuki tahun ketiga memiliki member 400.000 orang. Selain berfungsi sebagai kartu identitas, KGVC juga sebagai alat bayar di 13 unit bisnis yang tergabung diantaranya, Toko Buku Gramedia, Grup Hotel Santika, Harian Kompas, Kontan, Warta Kota, Tabloid Nova, Majalah Bobo, Bentara Budaya, ELTI, Gramedia Publishers, Tribun Jogja dan The Jakarta Post