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Galang Aji Mahesa
Department of Informatics, Universitas Muhammadiyah Malang. Jl. Raya Tlogomas No.246, Malang, Jawa Timur 65144|Universitas Muhammadiyah Malang
Computer Science & IT Electrical & Electronics Engineering

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Prediksi pembatalan pemesanan hotel menggunakan optimalisasi hiperparameter pada algoritme Random Forest Yufis Azhar; Galang Aji Mahesa; Moch. Chamdani Mustaqim
Jurnal Teknologi dan Sistem Komputer Volume 9, Issue 1, Year 2021 (January 2021)
Publisher : Department of Computer Engineering, Engineering Faculty, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jtsiskom.2020.13790

Abstract

Cancellation of hotel bookings by customers greatly influences hotel managerial decision making. To minimize losses by this problem, the hotel management made a fairly rigid policy that could damage the reputation and business performance. Therefore, this study focuses on solving these problems using machine learning algorithms. To get the best model performance, hyperparameter optimization is applied to the random forest algorithm. It aims to obtain the best combination of model parameters in predicting hotel booking cancellations. The proposed model is proven to have the best performance with the highest accuracy results of 87 %. This study's results can be used as a model component in hotel managerial decision-making systems related to future bookings' cancellation.
Co-Authors Moch. Chamdani Mustaqim Yufis Azhar