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All Journal Warta Penelitian Perhubungan
Dina Yuliana
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Engineering Transportation

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Faktor Yang Membedakan Pelayanan Jasa Antar Perusahaan Angkutan Udara Niaga Berjadwal Di Indonesia Dina Yuliana
Warta Penelitian Perhubungan Vol. 22 No. 5 (2010): Warta Penelitian Perhubungan
Publisher : Sekretariat Badan Penelitian dan Pengembangan Perhubungan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25104/warlit.v22i5.1115

Abstract

Research about factors that differences in seniices of air transport has been done. Tire discriminationanalysis indicates tire differences and clnssifies the passengers into several obsenied groups. Tire aimof this research is to annlyz.e factors tlmt affect airlines choices. TI7e discrimination analysis indicatestire differences and clnssifies the passengers into seueml obsenied groups. Tire result shows that tiremost differentiating factor in standard seniices are in-flight sen1ices (newspapers, magazines, video,etc), flight frequency/ shcedule, and punctuality.
Analisa Segmen Penumpang Angkutan Udara Niaga Berjadwal Dalam Negeri Dina Yuliana; Yuke Sri Rizki
Warta Penelitian Perhubungan Vol. 22 No. 11 (2010): Warta Penelitian Perhubungan
Publisher : Sekretariat Badan Penelitian dan Pengembangan Perhubungan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25104/warlit.v22i11.1154

Abstract

Air transport business in Indonesia is undergoing rapid changed, the cxmqrition is rery high rehreenthe national air transport companies. The research used descriptire statistics and Kruskal - Wallis test,The results showed that PT.Garuda Indonesia Airlines passenger the most widely journetj in orderbusiness (52.4%) with m;erage inromes above 10 million rupiah (78.2%), PT. lion Air passengerjournetj fur the purpose official. task (27.1%) due to lower prices (32.4%). PT. Batavia Air passengerjournetj fur the purpose of school I studies (40.7%) due to ease of getting tickets (36.5% ), PT. MandalaAir passenger journey fur the social and family purposes (21.5%) with arerage inromes are lower than2 million (14 % ), and PT. Sriwijaya Air passenger journey fur social purpose return home, and otkrs. (91.7%) and reasons fur choosing the airline because the provided services (28.2%).
Co-Authors Eny Yuliawati Yuke Sri Rizki