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All Journal Jurnal Penelitian Kesehatan Suara Forikes Media Keperawatan: Politeknik Kesehatan Makassar Jurnal Keperawatan Florence Nightingale
Siprianus Abdu
Sekolah Tinggi Ilmu Kesehatan Stella Maris, Makassar, Indonesia
Education Health Professions Medicine & Pharmacology Nursing Public Health

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Analisis Kualitas Pelayanan Rawat Inap Dengan Menggunakan Pendekatan Metode Servqual Siprianus Abdu; Fitriyanti Patarru'
Jurnal Keperawatan Florence Nightingale Vol 6 No 2 (2023)
Publisher : Sekolah Tinggi Ilmu Kesehatan Stella Maris Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52774/jkfn.v6i2.117

Abstract

Pelayanan rawat inap merupakan pelayanan terhadap pasien yang masuk rumah sakit yang menempati tempat tidur perawatan untuk keperluan observasi, diagnosa, terapi, rehabilitasi medik dan pelayanan medik lainnya. Pasien atau keluarga memiliki ekspektasi untuk mendapatkan pelayanan berkualitas ketika diopname. Penelitian ini bertujuan menganalisis dimensi kualitas pelayanan dan besarnya pemenuhan ekspektasi pasien oleh rumah sakit. Jenis penelitian adalah kuantitatif observasional analitik. Rancangan penelitian yang digunakan comparative yaitu membandingkan ekspektasi dan kenyataan kualitas pelayanan rawat inap. Teknik pengambilan sampel adalah probability sampling dengan pendekatan proportionate random sampling dengan jumlah sampel 50 orang. Instrumen yang digunakan adalah instrumen baku yang telah dilakukan uji validitas dan reliabilitas. Data yang dikumpulkan diolah dengan menggunakan komputer dan dianalisis dengan metode servqual. Diperoleh hasil bahwa nilai ekspektasi tertinggi pasien pada awal opname di rumah sakit adalah dimensi assurance (4,8) dan empathy (4,8). Nilai persepsi kualitas pelayanan tertinggi juga berada pada dimensi assurance (4,8) dan empathy (4,8). Skala prioritas tindakan yang perlu diatasi oleh pihak rumah sakit adalah dimensi tangible (WSC=0,036), assurance (WSC=0,017), empathy (WSC=0,017), responsiveness (WSC=0,011) dan reliability (WSC=0,000). Nilai pemenuhan harapan pasien oleh pihak rumah sakit adalah tangible (ASC=103,7), assurance (ASC=101,7), empathy (ASC=101,7), responsiveness (ASC=101,1) dan reliability (ASC=100). Kesimpulannya adalah ekspektasi dan realitas tertinggi yang didapat pasien adalah dimensi empathy dan  assurance, skala prioritas tindakan yang perlu diambil segera oleh pihak rumah sakit adalah dimensi tangible dan pemenuhan harapan pasien oleh rumah sakit tertinggi adalah dimensi tangible.   
Analisis Faktor Determinan Kualitas Hidup Pasien Gagal Ginjal Kronik yang Menjalani Terapi Hemodialisis Siprianus Abdu; Yunita Carolina Satti
Jurnal Keperawatan Florence Nightingale Vol 7 No 1 (2024)
Publisher : Sekolah Tinggi Ilmu Kesehatan Stella Maris Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52774/jkfn.v7i1.178

Abstract

Chronic kidney failure is a slow, long, persistent kidney failure that results in a buildup of metabolic waste so that the kidneys cannot meet their usual needs. GGK patients usually undergo hemodialysis therapy to replace damaged kidney function thereby improving the patient's quality of life. Quality of life is an individual's perception related to goals, expectations, standards and problems. The purpose of the study was to find out the factors that affect the quality of life of GGK patients undergoing hemodialysis therapy, the study was conducted at Stella Maris Hospital Makassar in September 2023. This type of research is an analytical observational design with a cross-sectional study approach. The sampling technique is nonprobability sampling with a total sampling approach with a total sampling approach with a total of 45 respondents. The instruments used are quality of life questionnaires and family support questionnaires. The hypothesis test in this study is the Chi-Square test which if met is read in Pearson Chi Square if it is not continued with the Kolmogorov Smirnov test. The results concluded that of the 5 factors studied, there are 3 factors related to quality of life, namely age (p = 0.015), education (p = 0.001), family support (p = 0.000) while there are 2 factors that are not related to quality of life, namely gender (p = 0.485), and occupation (p = 0.216). The results of this study are expected to improve the quality of life of GGK patients undergoing hemodialysis therapy.
ANALISIS PENGETAHUAN KLIEN HIPERTENSI DENGAN PERILAKU PENCEGAHAN KOMPLIKASI HIPERTENSI Siprianus Abdu
Jurnal Keperawatan Florence Nightingale Vol 1 No 1 (2018)
Publisher : Sekolah Tinggi Ilmu Kesehatan Stella Maris Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Hypertension is a health problem that almost happened in all countries, both the developing and the developed country. Hypertension is a common health problem, if uncontrolled will develop and cause complications. Lack of patient knowledge about hypertension and its complications will impact the increasing incidence and complications of hypertension. This will add to the seriousness of the problems that affect the degree of public health. The purpose of this study is to analyze the relationship between client's knowledge of hypertension with the behavior prevention of complications of hypertension. The population of this study is the hypertensive clients who are hospitalized at the hospital. The samples are 40 respondents with non-probability sampling techniques with incidental sampling approach. This quantitative study includes the observational correlative design with a cross sectional approach which measurement of independent variables and the dependent variable is done simultaneously. Measurement data are processed by using statistical test that is Chi Square (X2) and using SPSS program for Windows version 20. P Value = 0.000 means that the value of p <0.05, which means that there is a relationship between knowledge and behavior of clients with the prevention of complications of hypertension. The results of this study concluded that when the client's knowledge is good, then the behavior of the prevention of complications of hypertension is also good otherwise when the client's knowledge is low then t the behavior of the prevention of complications of hypertension are also low. Knowledge is an important basis for a person to do something good in life.
Co-Authors Agustina Lorensia Marampa Anita Sampe Asnia Mangalla Dhanty Jovica Dangeubun Dhanty Jovica Dangeubun Dian Novita Sari Dian Novita Sari Friska Payung Herda Anneke Soputan Jenita Laurensia Saranga' Maria Lili Nencyani Nikodemus Sili Beda Patarru', Fitriyanti Reski Mentodo Rista Wahyuni Venny Sulu Yunita, Yunita Carolina