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All Journal JURNAL ILMIAH KOHESI Publikasi Ilmiah Bidang Pengabdian Kepada Masyarakat (SIKEMAS)
MAGDALENA GINTING
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Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Nursing Public Health Social Sciences Veterinary Other

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PENGARUH KOMUNIKASI TERAPEUTIK PETUGAS KESEHATAN TERHADAP KEPUASAN PASIEN RAWAT INAP DI RUMAH SAKIT UMUM HERNA MEDAN HANDY TARIGAN; MAGDALENA GINTING
JURNAL ILMIAH KOHESI Vol 3 No 2 (2019): JURNAL ILMIAH KOHESI
Publisher : LP2MTBM MAKARIOZ

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (214.256 KB)

Abstract

Therapeutic communication is applied by nurses in interacting with patients to increase mutual trust and if not applied will interfere with therapeutic relationships that have an impact on patient dissatisfaction. Patients will feel satisfied when the performance of health services obtained is the same or exceeds expectations and vice versa, dissatisfaction or feeling disappointed by the patient will arise if the performance of the health services obtained is not in line with their expectations. In nursing practice, communication is an important tool to foster teraupetic relationships and can affect the quality of nursing services while therapeutic communication is consciously planned communication, aims, activities focused on patient recovery and is a professional communication carried out by nurses. The purpose of this study was to analyze the effect of therapeutic communication of health workers on the satisfaction of hospitalized patients at Herna Medan General Hospital. This type of research is analytical survey research with cross sectional approach. The population in this study were 326 inpatients at Medan General Herna Hospital. So the sample size in this study amounted to 77 people (simple random sampling). The results showed that the majority of therapeutic communication was not good, patient satisfaction was not satisfied with the influence of therapeutic communication of health workers on the satisfaction of hospitalized patients in Herna Medan General Hospital p. Value 0.000 <0.005. It is expected that health workers improve therapeutic communication and improve services to improve service quality so that patient satisfaction can be optimized
KOLABORASI EDU-KREATIF: MEMBENTUK KARAKTER ANAK SEHAT, AKTIF, DAN CERIA MELALUI PEMBIASAAN PHBS SEJAK DINI DI TK KB GRIYA PERMATA Selli Dosriani Sitopu; Magdalena Ginting; Rosita Saragih; Poniyah Simanullang; Hetti Marlina Pakpahan; Zulkarnain Nasution
Publikasi Ilmiah Bidang Pengabdian Kepada Masyarakat (SIKEMAS) Vol. 5 No. 1 (2026): Artikel Pengabdian bulan April-Juni 2026
Publisher : Lafadz Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/sikemas.v5i1.2619

Abstract

Early childhood health problems in suburban areas like Tanjung Anom, Deli Serdang Regency, bordering Medan, are still dominated by infectious diseases such as diarrhea and URI due to the lack of Clean and Healthy Living Behavior (CHLB/PHBS) habituation. At TK KB Permata Jaya, this issue is compounded by teachers' limitations in designing interactive health education media, resulting in low student PHBS practice. This community service aims to build healthy, active, and cheerful child characters through an "Edu-Creative Collaboration" approach. The implementation method involved a synergy between lecturers, teachers, and students through three stages: creative media workshops for teachers, education based on storytelling and song arrangements for students, and assistance in Handwashing with Soap (HWWS) practice. The results showed an 85% increase in teacher competence in designing PHBS monitoring instruments and a significant positive behavior change in students, where 90% of students are now accustomed to practicing HWWS independently after playing. This participatory collaboration is proven effective in laying the foundation for children's healthy character from an early age.
Co-Authors HANDY TARIGAN Hetti Marlina Pakpahan Poniyah Simanullang Rosita Saragih Selli Dosriani Sitopu Zulkarnain Nasution