<![CDATA[The role of Information Technology (IT) in supporting the organization's business activities is noticeably expanding. IT notonly provides improved efficiency and effectiveness of organizational performance but has also become an empowerment fororganizations to run their business processes and achieve organizational goals. Seeing the widespread utilization of IT, theGovernment, from the central to regional level, as a profit-oriented organization, needs to optimize the utilization of IT insupporting the achievement of national goals, namely improving people's well-being. The development and use ofInformation Technology (IT) products has become a primary thing among the public, because in recent years, IT has beenone of the necessary factors in supporting various jobs. Not only in for-profit organizations, in non-profit organizations, theuse of IT products has become a natural and frequent thing to do. Companies or organizations that do not use IT products incarrying out their duties, will have difficulty in many ways, given that many of the work that was once done by manual, hasbeen replaced with computerized systems that are proven to provide convenience, effectiveness, and efficiency in terms ofcost and labor. IT investments applied by non-profit organizations, when viewed by the amount of investment value, are oftenfound to be considerable investment value, considering that a non-profit organization really feels the need to use the ITproduct. When asked about intangible benefits, many do not have the appropriate data. The Medan City Government strivesto spur regional development towards a cultured, competitive and prosperous society. One of the important factors insupporting the acceleration of regional development is by optimizing the utilization of Information Technology (IT). Tooptimize the utilization of IT, the Local Government (Local Government) has a strategic planning (plan) of IT as a guidelinefor IT investment based on business benefits. The implementation of IT investments made by the Local Government can bejustified if the business benefits of the IT implementation can be clearly analyzed.]]>
