Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
P-Index
This Author published in this journals
All Journal Journal Software, Hardware and Information Technology
Akbar Hendra
STMIK AKBA Makassar
Computer Science & IT

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Sistem Informasi Operasional Apotek Berbasis Customer Relationship Management (CRM) Ratnawati Ratnawati; Aryati Aryati; Akbar Hendra
Journal Software, Hardware and Information Technology Vol 2 No 1 (2022)
Publisher : Jurusan Sistem Informasi Universitas Islam Negeri Alauddin Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/shift.v2i1.17

Abstract

This study aims to 1) create an effective, efficient, and easy-to-use pharmacy operational system for pharmacy employees and consumers that can be accessed remotely. 2) Implementing a Pharmacy Operational Information System Based on Customer Relationship Management (CRM). The problem faced by the current system is that it is still using a desktop-based system which is difficult to access by management remotely if there is a need for monitoring drug data management. This data was obtained by conducting 1) field research by making observations at pharmacies 2) direct interviews with the pharmacy on behalf of Alwidah Lestari as an employee. The software development method used is the Scrum Method, this system is made using Xampp as a database storage medium and Sublime Text. The results of this study show that the Pharmacy Operational Information System Based on Customer Relationship Management (CRM) is attractive and User Friendly because it is easy to use, thus obtaining test results of 89.93% of 20 respondents with 26 questions by sending a questionnaire form for system assessment.
Co-Authors Aryati Aryati Ratnawati Ratnawati