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M Awaluddin
Program Studi Administrasi Publik Fakultas Ilmu Sosial dan Ilmu Politik Universitas Muhammadiyah Mataram
Social Sciences

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Efektivitas Pelayanan Digital Program Samsat Keliling Di Kota Mataram Muhammad Ali; M Awaluddin; Abdul Salam
JIAP (Jurnal Ilmu Administrasi Publik) Vol 7, No 1 (2019): Maret 2019
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (506.411 KB) | DOI: 10.31764/jiap.v7i1.770

Abstract

The effectiveness of the digital SAMSAT mobile service program is a success in improving the welfare of its members and the community in general with the aim of research to determine the effectiveness of digital services on the SAMSAT mobile program in the city of Mataram and what are the supporting factors and obstacles the city of Mataram. The method used in this study is descriptive qualitative method with data collection techniques, namely interviews, observation, literature study, and documentation. Data analysis in qualitative research, carried out at the time of data collection takes place, namely reduction data, display data, and draw conclusions. The results of this study are the effectiveness of the mobile SAMSAT digital service program in the city of Mataram. So far the services carried out by mobile SAMSAT have been effective. the number that has paid PKB as many as 7.507 vehicles and the amount of money as much as Rp. 3,542,442,111. while SAMSAT mobile 2 operates in the cakra and gebang sub-district offices, the number of which has paid PKB is 2,382 vehicles and the amount of money is Rp. 1,236,041,341. the last being SAMSAT mobile 3 which operates in the sindu market and the udayana roundabout, the number of those who have paid PKB is 2,538 vehicles and the amount of money is Rp. 913,443,402. and those who paid PKB in 2018, traveling around SAMSAT 1 in Sangkareang Park and Mayure Village Office, the number of those who had paid PKB was 10,522 vehicles and the amount of money was Rp. 6,627,326,321. while SAMSAT around 2 operates in the cakra and gebang sub-district offices, the number of which has paid PKB as much as 6,603 vehicles and Rp. 3,708,124,026. the last being SAMSAT mobile 3 which operates in the sindu market and the udayana roundabout, the number of which has paid PKB as many as 3,617 vehicles and the amount of money as much as Rp. 2,740,330,200. judging from the increase in the number of people who have paid PKB from 2017-2018, according to the scale of the assessment made, it can be concluded that the effectiveness of digital services on the SAMSAT mobile program in the city of Mataram has been effective.
Implementasi Kebijakan Pariwisata Halal Di NTB (Studi Implementasi Kebijakan Peraturan Daerah Provinsi NTB No.2 Tahun 2016 Tentang Pariwisata Halal) Rahmad Hidayat; M Awaluddin; Candra Candra
JIAP (Jurnal Ilmu Administrasi Publik) Vol 6, No 2 (2018): September 2018
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (493.93 KB) | DOI: 10.31764/jiap.v6i2.645

Abstract

Indonesia is indeed one of the countries that has become a tourist destination for foreign tourists. Relatively large tourist spots make Indonesia a tourist destination that is mostly hunted by foreign tourists. NTB has cultural advantages, its people are 95% Muslim, religious, a thousand mosques. This is the basic capital of NTB, optimistic that it can become a world halal tourism. Based on the results of the study, it can be concluded that: The process of implementing Halal Tourism Policy in NTB based on NTB Provincial Regulation No.2 of 2016 concerning Halal Tourism by the NTB Province Tourism Office has been going well but not yet maximally. Communication, resources, disposition and bureaucratic structure factors have been carried out to make this policy a success. While the inhibiting factors in influencing the process of implementing Halal Tourism Policy in NTB by the NTB Province Tourism Office are each lack of halal tourism objects and each lack of awareness of business people to realize the concept of halal tourism.
Pengaruh Administrasi Perpajakan, Kualitas Layanan Fiskus, Terhadap Perilaku Wajib Pajak Dan Kepatuhan Wajib Pajak (Studi Pada Wajib Pajak Badan Di Kantor Pelayanan Pajak Kota Malang Selatan 2015) Muhammad Yusril; M Awaluddin
JIAP (Jurnal Ilmu Administrasi Publik) Vol 6, No 1 (2018): Maret 2018
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (910.756 KB) | DOI: 10.31764/jiap.v6i1.667

Abstract

The research was motivated by the demands of the increasing government revenues, especially in the sector of taxation, both form all repair and fundamental change in all aspects of taxation. One of them is the demans on taxpayer compliance. Taxpayer compliance in implementing the tax obligations can not be separated from the role of the tax administration system that has been determined by the government and also the attitude of the public taxpayer itself. In addition, one of the efforts that are not less important is the government’s efforts in improving taxpayer satisfaction through improved quality of service performed by the tax authorities which is expected to have an impact on taxpayer compliance. This study aims to determine the effect of the tax administration and the quality of service performed by tax authorities to taxpayer compliance is mediated by the behavior of taxpayer. This research is explanatory reseach using a quantitative approach. This data using primary data sources are derived from filling the questionnaire and interviews whit taxpayer that registered in tax office south Malang and assisted with a variety of relevant secondary data. Data were collected using accidental sampling method and analyzed by using path analysis in SPSS version 20. The results showed that both the tax administration, the quality of service performed by the tax authorities, and the behavior of taxpayer directly have a significant impact on taxpayer compliance. The results also show that the tax administration and the the quality of service performed by the tax authorities has a significant effect when mediated through the behavior of taxpayer. Therefore, based on the reseach that has been done, then all hypotheses that have been constructed in this study is acceptable. Various limitations faced by researchers is expected to become a challenge for future research to obtain reseach results further illustrate the factor that influence the increase taxpayer compliance.
Co-Authors Abdul Salam Candra Candra Muhammad Ali Muhammad Yusril Rahmad Hidayat