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All Journal Linguistic, English Education and Art (LEEA) Journal Getsempena English Education Journal JESS (Journal of Education on Social Science) Linguistic, English Education and Art (LEEA) Journal
Nurul Kamaliah
STKIP Bumi Persada Lhokseumawe
Humanities Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Tour Guide’s Service at Aceh Tsunami Museum Nurul Kamaliah; Helmiyadi Helmiyadi; Menalisa Menalisa
Linguistic, English Education and Art (LEEA) Journal Vol 3 No 1 (2019): Linguistic, English Education and Art (LEEA) Journal
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (650.814 KB) | DOI: 10.31539/leea.v3i1.889

Abstract

Seeing the important role of services for the advancement of tourism, this research needs to be carried out with the aim of analyzing the understanding of guides about the competence of a guide, services provided to tourists, the obstacles faced by guides in providing services to tourists, and the efforts made by guides and museum institutions to overcome the obstacles encountered. Respondents in this study were guides and chief of guides at the Aceh Tsunami Museum. This research uses qualitative methods with descriptive data. The data in this study uses the techniques of documentation study, interviews and observations. Then the data are analyzed using several stages, namely data reduction, data presentation, and data verification or drawing conclusions. The results of the research are the Aceh Tsunami Museum placed the competence and services of tour guides as the spearhead of tourist satisfaction, although there is a deficiency that the tour guides have not received adequate seminars or training as the way to support their profession. Conclusion, the guides got many improvements related to their English competence dominantly by learning directly from tourists, learning from experience, learning self-taught, and considering tourists as friends. Keywords: services, tour guides, aceh tsunami museum
THE APPLICATION OF ENGLISH IN FOREIGN TOURIST SERVICES AT ACEH TSUNAMI MUSEUM Nurul Kamaliah; Helmiyadi; Menalisa
Getsempena English Education Journal Vol. 6 No. 2 (2019)
Publisher : English Education Department

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (232.729 KB) | DOI: 10.46244/geej.v6i2.878

Abstract

After the Tsunami disaster in 2004in Aceh, it provided a great opportunity for the province to be known to the world. Tourism has become one of the sectors that is growing and in demand by foreigners. The tourism object of Aceh Tsunami Museum Aceh is proven to be able to attract a number of tourists which has increased significantly from year to year. One of the supports of the success of tourism is the role of capable and reliable guides in the service sector. Especially thatguides who use English to interact with foreign tourists. Seeing the important the role of English for the advancement of tourism, this research needs to be carried out with the aim of analyzing the understanding and quality of guides to the English language used in their field of work, as well as analyzing the obstacles found in the field in terms of communicating with English. The research subjects were guides and the head of guides at the Aceh Tsunami Museum. This study used qualitative research with a descriptive research design. The data collection techniques used areobservation, documentation, and interview. The results showed that the application and quality of guides to English language skills when guiding foreign tourists was quite good. Some of the obstacles faced by guides in implementing English when communicating with foreign tourists are different pronunciations and accents, unstructured training, and guides do not guide regularly.
An Error Analysis of Students’ Writing in Narrative Text Helmiyadi Helmiyadi; Nurul Kamaliah
Journal of Education on Social Science (JESS) Vol 5 No 1 (2021): Contemporary Social and Community Issues
Publisher : Faculty of Social Science, Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jess.v5i1.318

Abstract

The aimed of the research was to find out the errors which were commonly made by the students of Sekolah Menengah Kejuruan Swasta Bustanul Yatama Syamtalira Bayu in their writing narrative text and to find out the causes of errors in their writing narrative text. This research useds a qualitative and quantitative approach. The population of this research was all the students of the Second year students of Sekolah Menengah Kejuruan Swasta Bustanul Yatama Syamtalira Bayu in academic year 2020/2021 consisted of 120 students and divided into 56 male students and 64 female students. The sample of this research selected by using random sampling technique by using lottery. In this study, only 20 students and one English teacher involved as the sample. The researcher use two kinds of instruments, they are test and interview. In analyzing the data, the writer used a percentage formula from Sudjana. Result of the research from test most of the first year students of Sekolah Menengah Kejuruan Swasta Bustanul Yatama Syamtalira Bayu made many errors in grammatical aspects in writing, a high percentage of errors was found in one out of three categories. The highest error category was tense errors. Moreover, the students felt difficult in getting ideas to begin free writing. The causes of errors were made by the students because of lack of interactive facilities is one of the problems to develop interactive classroom activities. Based on this reasoning, it can be concluded that many of the students made errors because of interlingual and intralingual transfer.
Tour Guide’s Service at Aceh Tsunami Museum Nurul Kamaliah; Helmiyadi Helmiyadi; Menalisa Menalisa
Linguistic, English Education and Art (LEEA) Journal Vol 3 No 1 (2019): Linguistic, English Education and Art (LEEA) Journal
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/leea.v3i1.889

Abstract

Seeing the important role of services for the advancement of tourism, this research needs to be carried out with the aim of analyzing the understanding of guides about the competence of a guide, services provided to tourists, the obstacles faced by guides in providing services to tourists, and the efforts made by guides and museum institutions to overcome the obstacles encountered. Respondents in this study were guides and chief of guides at the Aceh Tsunami Museum. This research uses qualitative methods with descriptive data. The data in this study uses the techniques of documentation study, interviews and observations. Then the data are analyzed using several stages, namely data reduction, data presentation, and data verification or drawing conclusions. The results of the research are the Aceh Tsunami Museum placed the competence and services of tour guides as the spearhead of tourist satisfaction, although there is a deficiency that the tour guides have not received adequate seminars or training as the way to support their profession. Conclusion, the guides got many improvements related to their English competence dominantly by learning directly from tourists, learning from experience, learning self-taught, and considering tourists as friends. Keywords: services, tour guides, aceh tsunami museum
Co-Authors Helmiyadi Helmiyadi Helmiyadi Menalisa Menalisa Menalisa