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All Journal Khatulistiwa: Journal of Islamic Studies Ipso Jure
Rahmat Rahmat
IAIN Pontianak
Religion Law, Crime, Criminology & Criminal Justice Social Sciences

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Laundry Q: Korelasi Antara Ancaman Klausula Baku dan Kritik Terhadap Undang-Undang Perlindungan Konsumen Rahmat Rahmat
Khatulistiwa Vol 6, No 2 (2016)
Publisher : The Pontianak State Institute of Islamic Studies

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (480.651 KB) | DOI: 10.24260/khatulistiwa.v6i2.644

Abstract

Standard clauses are an accumulation of business and non-business factors, and follow a uniform pattern. The principles of consumer protection contract, either introduced by Law No. 8 /1999 or by experts, have yet to contain standard contracts and clauses. As a result, even though Laundry Q combined three principles of the contract, the composition of standard clauses consist of exonerated and prohibited clauses. Besides containing the internal weakness, this law has weak supervision not to mention law enforcement. Standard clauses only covers a small part of clauses on the formulation of business actors. The executive and legislative body should act. Certified standard clauses, the revision of Article 18 of Law No. 8 /1999, and judicial review of this article by the Constitutional Court needs to be done.
Evaluation Of Company Compliance With Consumer Protection Standards Rahmat Rahmat
Ipso Jure Vol. 1 No. 8 (2024): Ipso Jure - September
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/35cabn69

Abstract

Consumer protection is an important aspect in creating a healthy relationship between businesses and consumers. With clear regulations in place, consumer rights can be protected from potential risks and unethical business practices. This study aims to evaluate companies' compliance with consumer protection standards with a focus on existing regulations. Consumer protection is an important effort in safeguarding consumer rights and increasing public trust in companies. The research method used is normative juridical research, which examines the application of positive legal principles related to consumer protection, including an analysis of Law Number 8 Year 1999. The results show that many companies still experience non-compliance due to internal and external factors, such as unclear regulations and weak supervision. Companies' non-compliance with consumer protection standards is caused by internal factors, such as corporate culture that does not support business ethics, and external factors, such as weak law enforcement. To improve compliance, companies need to develop clear internal policies, conduct regular employee training, and implement stricter monitoring and evaluation. Comprehensive education and the use of supporting technology are also important to ensure that consumer protection is a top priority for companies.  
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