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BANK CUSTOMER PROTECTION BASED ON HIGH-LEVEL PRINCIPLE ASPECT ON FINANCIAL CONSUMER PROTECTION (G20 PARIS 2011) Ahmad Fajar Herlani
Muamalat: Jurnal Kajian Hukum Ekonomi Syariah Vol. 12 No. 1 (2020): Juni
Publisher : Universitas Islam Negeri Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20414/mu.v12i1.2055

Abstract

This writing discusses the protection of customers who experience delays and errors in electronic funds transfers caused by damage or interference from the bank. In this case, the bank experiences an inability to provide data access (availability of data) which should have been accessed by the customer for 24 hours. In providing access to customer protection data, it covers two aspects that must be considered, namely if the failure of the transfer occurs when the customer has not made an acceptance of the transfer (experiencing non-availability of data), then the customer has the right to complain to the bank. But if the transfer failure occurs when the customer has made an acceptance caused by natural disasters, danger, riots, armed conflicts, and/or other emergencies determined by the government that occurs in the area or location of the Original Sending Operator that is carrying out fund transfer orders, damage to electronic or non-electronic infrastructure systems that directly affect the implementation of Fund Transfer Orders that cannot be controlled by the Originator, the failure of the clearing system or the Fund Transfer System. Then the original sender is responsible to the original sender.
Pilihan Forum Penyelesaian Sengketa Investasi Ahmad Fajar Herlani
Nurani Hukum Vol. 3 No. 2 Desember 2020
Publisher : Fakultas Hukum Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51825/nhk.v3i2.9205

Abstract

In investment activities between investors, the investment destination country (host country), the investment country of origin (home country) has different interests. In the course of investment activities, these interests often clash due to various factors in the recipient country. Conflicting interests will become a conflict for the parties and can harm materially and immaterial. The settlement of the conflict must be resolved with a win-win solution not to harm either party so that investors do not withdraw their capital from the recipient country. It is hoped that investment dispute resolution forums available in Indonesia or outside Indonesia can be used to resolve conflicts that occur with a win-win solution.Dalam kegiatan investasi antara investor, negara tujuan investasi (host country), negara asal investasi (home country)  mempunyai kepentingan yang berbeda. Dalam berjalannya kegiatan investasi seringkali kepentingan tersebut saling berbenturan karena berbagai faktor di Negara penerima. Kepentingan yang saling berbenturan akan menjadi konflik bagi para pihak dan bisa merugikan secara materil maupun immateril. Penyelesaian konflik tersebut harus diselesaikan dengan win-win solution tidak merugikan salah satu pihak sehingga investor tidak menarik modalnya dari Negara penerima. Diharapkan forum penyelesaian sengketa investasi yang tersedia di Indonesia ataupun diluar Indonesia dapat digunakan untuk menyelesaikan konflik yang terjadi dengan win-win solution.