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All Journal JURNAL LENTERA BISNIS JAMBIS : Jurnal Administrasi Bisnis
Abdul Muslim
Institut Ilmu Sosial dan Manajemen STIAMI
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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PENGARUH PERENCANAAN PAJAK DAN PROFITABILITAS TERHADAP NILAI PERUSAHAAN PADA PERUSAHAAN PERTAMBANGAN YANG TERDAFTAR DI BURSA EFEK INDONESIA Abdul Muslim; Ahmad Junaidi
JURNAL LENTERA BISNIS Vol 9, No 2 (2020): JURNAL LENTERA BISNIS
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v9i2.373

Abstract

This study aims to measure tax planning and profitability on firm value in mining companies listed on the Indonesia Stock Exchange for the period 2014-2018. Firm value, tax planning, and profitability use the Q ratio (Tobins Q), Effective Tax Rate (ETR), and Return on Equity (ROE). The research sample consisted of 36 data and the method of analysis used multiple linear regression analysis. The test results show that tax planning has an effect but not significantly on firm value and profitability has a significant effect on firm value.Keywords: Tax planning, profitability, company value
Pengaruh Kualitas Pelayanan Dan Kepercayaan Pelanggan Terhadap Kepuasan Pelangganpada Pt Kai Commuter Di Stasiun Klender Abdul Muslim; Nurkhamidah Nurkhamidah
JAMBIS : Jurnal Administrasi Bisnis Vol 4, No 1: Februari 2024
Publisher : JAMBIS : Jurnal Administrasi Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jambis.v4i1.3814

Abstract

This study investigates the impact of service quality and customer trust on customer satisfaction at PT KAI Commuter, Klender Station, using a descriptive analysis and quantitative approach. The population includes passengers at the station, with a sample size of 225 respondents determined through probability sampling. Data analysis employs the Sem Pls program, and hypothesis testing reveals significant findings. The t test indicates that service quality has a positive and significant effect on customer satisfaction (7.001 > 1.970, significance 0.000 < 0.05). Similarly, customer trust shows a positive and significant impact on customer satisfaction (5.522 > 1.970, significance 0.000 < 0.05). Recommendations include improving timeliness and customer assistance while maintaining effective indicators
Pengaruh Customer Experience dan Kualitas Produk Terhadap Repurchase Intention pada Konsumen Shopee Food dengan Kepuasan Pelanggan Sebagai Variabel Moderating Annisa Clara; Abdul Muslim
JAMBIS : Jurnal Administrasi Bisnis Vol 3, No 4: Agustus 2023
Publisher : JAMBIS : Jurnal Administrasi Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jambis.v3i4.3434

Abstract

This study was conducted to determine how much influence Customer Experience and product quality towards Repurchase Intention on Shopee Food consumers (Case Study of Nasi Goreng Kebab Pademangan). This study uses descriptive analysis method with quantitative approach. This study took a sample of 95 respondent. Data analysis techniques in this study using Moderated Regression Analysis (MRA), with the help of SPSS ver 29. Research results demonstrate a significant impact on customer experience repurchase intent. The quality of the product does not significantly affect repurchase intent. Customer experience and product quality together have a significant influence on repurchase intention. Customer satisfaction as a moderating variable strengthens relationships customer experience of repurchase intention and influence significant. Customer satisfaction as a variable moderation does not moderate relationship between product quality and repurchase intention, and not significantly affected. Customer satisfaction as a variable moderation strengthens the relationship between customer experience and quality products with repurchase intention and significantly affected.
Co-Authors Ahmad Junaidi Annisa Clara Nurkhamidah Nurkhamidah